Dental Billing Specialist (BIL)

## About the Role As a Dental Billing Specialist at Berry Virtual, you will play a critical role in managing the complete billing cycle for healthcare practices. Your day-to-day tasks will involve overseeing the entire billing process from claims submission to final reimbursement, ensuring accuracy and efficiency in every step. You will be the key point of contact for resolving collection issues and optimizing revenue for dental practices.

The dental billing landscape is becoming increasingly complex, with evolving regulatory requirements and technological advancements. As a specialist in this field, you will need to stay up-to-date on the latest industry trends and best practices. Your expertise will be instrumental in helping Berry Virtual's clients navigate the billing process, ensuring they receive timely and accurate reimbursements.

Berry Virtual operates in a fast-paced, dynamic environment, and the successful candidate will be someone who is adaptable, proactive, and customer-focused. You will be working remotely, so strong self-motivation and discipline are essential. The team is supportive and collaborative, with a focus on delivering exceptional results and continuous improvement.

## What You Will Do - Oversee the entire billing cycle from claims submission to final reimbursement, ensuring each step is accurately and efficiently managed - Track and manage unpaid bills, performing follow-ups on outstanding claims and resolving collection issues to maximize revenue - Investigate denied claims, identify errors or required corrections, and resubmit claims with appropriate adjustments - Manage backend tasks related to claim resubmission, verifying accuracy, and implementing corrections as needed to avoid delays in reimbursement - Ensure all billing activities are documented according to regulatory standards and compliance requirements, including HIPAA - Develop and maintain a thorough understanding of dental billing regulations, guidelines, and industry best practices - Collaborate with healthcare providers to resolve billing discrepancies and optimize revenue cycle performance - Analyze billing data to identify trends, areas for improvement, and opportunities for process enhancement - Provide exceptional customer service to healthcare providers, responding to inquiries and resolving issues in a professional and timely manner - Stay updated on the latest dental billing software and technologies, making recommendations for improvements to existing systems

## What We Are Looking For - Proven experience in medical billing within the dental practice area - Proficiency with a dental billing software (Eaglesoft, Dentrix, Denticon, etc.) - Experience with claim denial management and collections processes - Proficiency in English communication, both written and verbal - Strong customer service and critical thinking skills - Understanding of HIPAA regulations and the importance of patient data confidentiality - Strong problem-solving skills and ability to work with minimal supervision - Willingness to work in US time zones (PST, EST, CST) - High school diploma or equivalent - Proficiency with Microsoft Office and Google Suite - Excellent analytical and organizational skills

## Nice to Have - Experience with electronic health records (EHRs) and practice management systems - Certification in medical billing (e.g., CMRS, CPB) - Knowledge of ICD-10 and CPT coding - Experience with data analysis and reporting tools - Familiarity with compliance and regulatory requirements in the healthcare industry

## Benefits and Perks - Permanent remote work setup - Competitive starting rate paid in USD - Internet allowance to support your remote work setup - Medical allowance for you and your family - Retirement fund to plan for your future - Paid US holidays to relax and recharge - Paid vacation and sick leaves to maintain a healthy work-life balance - Opportunities for professional growth and development in a dynamic and supportive team - Access to the latest technologies and tools to enhance your productivity and performance

- Tip: Ensure you have a stable and reliable internet connection, with a minimum speed of 25 Mbps, to support the demands of remote work.

• Familiarize yourself with dental billing software, such as Eaglesoft or Dentrix, to demonstrate your expertise and proficiency.
• Develop a strong understanding of HIPAA regulations and the importance of patient data confidentiality to succeed in this role.
• Showcase your analytical and problem-solving skills by providing examples of how you have resolved complex billing issues in the past.
• Be prepared to discuss your experience with claim denial management and collections processes, highlighting your ability to optimize revenue cycle performance.
• Consider obtaining certification in medical billing, such as CMRS or CPB, to enhance your credentials and demonstrate your commitment to the field.