Deployment Strategist - Brazil

Elevenlabs·Remote(Brazil)
Other
Excel

WFA Digital Insight

As demand for AI-driven customer experiences grows, companies like Elevenlabs are at the forefront of innovation. With a 25% increase in voice AI adoption in 2025, skilled professionals with Excel expertise are in high demand. Elevenlabs stands out with its commitment to AI-first approaches and excellence in all aspects of its operations. Before applying, candidates should be prepared to demonstrate their ability to drive impact and thrive in a fast-paced, autonomous team environment.

Job Description

About the Role

The Deployment Strategist role at Elevenlabs is a unique opportunity to work at the intersection of AI, customer experience, and technical innovation. As part of a driven and creative team, you will be responsible for deploying voice AI technology to address the most challenging problems faced by Elevenlabs' customers. Your day-to-day work will involve synthesizing complex information, identifying key problems, and developing innovative solutions in collaboration with engineers, product designers, and other strategists.

Your mission will be to understand the critical audio and voice AI needs of strategic customers, locate their biggest pain points, and design bespoke integrations that fit seamlessly into their products and operations. You will work closely with customers to guide them on best practices for implementing voice and audio AI models, ensuring maximum effectiveness.

Elevenlabs operates with a high-velocity approach, emphasizing lean autonomous teams, minimal bureaucracy, and AI-driven decision-making. The company prioritizes impact over job titles, and every team member is expected to contribute to the company's mission of transforming how people interact with technology.

What You Will Do

  • Meet with strategic customers to understand their critical audio and voice AI needs and locate their biggest pain points
  • Identify relevant use cases through deep engagement with customer problems and workflows
  • Design and architect bespoke integrations for customers, ensuring Elevenlabs' technology fits seamlessly into their products and operations
  • Guide customers on best practices for implementing voice and audio AI models to maximize their effectiveness
  • Present the results of your work and proposals for future work to technical teams and C-suite executives
  • Collaborate with the Research and Product teams to incorporate field insights into Elevenlabs' software products and AI models
  • Develop and maintain a deep understanding of Elevenlabs' AI technology and its applications
  • Stay up-to-date with industry trends and competitor activity in the voice AI space
  • Contribute to the development of Elevenlabs' growth strategy and expansion into new markets

What We Are Looking For

  • Proven experience in a strategy or consulting role, preferably in the tech or AI industry
  • Strong analytical and problem-solving skills, with the ability to synthesize complex information
  • Excellent communication and presentation skills, with experience presenting to both technical and non-technical audiences
  • Proficiency in Excel and experience with data analysis and visualization tools
  • Strong understanding of AI and machine learning concepts, and their applications in customer experience
  • Ability to work in a fast-paced, autonomous team environment with minimal bureaucracy
  • Strong business acumen and understanding of the commercial aspects of AI technology
  • Experience working with cross-functional teams, including engineering, product, and design

Nice to Have

  • Experience working with voice AI technology or similar AI-driven customer experience solutions
  • Knowledge of programming languages such as Python or JavaScript
  • Experience with cloud-based platforms and APIs
  • Familiarity with Agile development methodologies and version control systems

Benefits and Perks

  • Opportunity to work on cutting-edge AI technology and drive impact in the customer experience space
  • Collaborative and dynamic team environment with a focus on excellence and innovation
  • Professional development opportunities, including an annual discretionary stipend for learning and growth
  • Flexible and remote work arrangements, with a monthly co-working stipend
  • Annual company offsite and social travel opportunities to meet with colleagues
  • Access to the latest tools and technologies in the AI and customer experience space
  • Competitive compensation and equity package

How to Stand Out

  • Develop a strong portfolio that showcases your experience with AI-driven customer experience solutions and your ability to drive impact through data analysis and strategic thinking.
  • Be prepared to demonstrate your understanding of AI and machine learning concepts, and their applications in customer experience.
  • Highlight your experience working with cross-functional teams, including engineering, product, and design, and your ability to communicate complex technical information to non-technical stakeholders.
  • Show enthusiasm for Elevenlabs' mission and values, and be prepared to discuss how you can contribute to the company's growth and innovation.
  • Be ready to discuss your experience with Excel and data analysis, and how you have used these skills to drive business outcomes in previous roles.
  • Research the company and the role thoroughly, and be prepared to ask informed questions during the interview process.
  • Prepare examples of times when you have worked in a fast-paced, autonomous team environment, and how you have handled ambiguity and uncertainty in your work.

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