DevOps Engineer IV (Obs)

## About the Role As a DevOps Engineer IV at Jumio, you will play a crucial role in shaping the company's technical vision and strategy. With a strong focus on observability, you will help improve the reliability and performance of the platform, driving business growth and customer satisfaction. You will be working closely with a team of energetic and talented engineers, collaborating on projects that have a direct impact on the business. The role is based in Bengaluru, India, and offers a unique opportunity to work with a global company, gaining international exposure and experience. Jumio values diversity, empowerment, and accountability, and is committed to creating a workplace where everyone feels welcome and valued. As a DevOps Engineer IV, you will be expected to drive technical projects, mentor junior engineers, and collaborate with cross-functional teams to deliver high-quality solutions.

## What You Will Do - Deploy, manage, and administer web services in public cloud environments, ensuring high availability, performance, and scalability - Design and develop solutions for secure, highly available, and performant services in elastic environments - Own all operational aspects of web services, including automation, monitoring, alerting, reliability, and performance - Innovate solutions to operational challenges with direct business impact - Drive resolution and communication during production-impacting incidents - Lead technical projects and ensure project-level deliveries - Collaborate effectively with engineering and business teams across continents - Mentor junior engineers and drive collaborative projects across teams - Develop and maintain technical documentation, including architecture diagrams and technical guides

## What We Are Looking For - Bachelor's or advanced degree in Computer Science or a related field - 8+ years of professional DevOps/Infrastructure management experience, with 5+ years in AWS - Strong foundation in operating systems, networking, distributed systems, and systems architecture - Proven track record of leading critical DevOps projects - Hands-on expertise with AWS services, orchestration (ECS, EKS), and infrastructure management - Proficiency with observability concepts (logs, metrics, tracing) - Experience with SaaS observability platforms (e.g., Datadog, NewRelic, Honeycomb, Dynatrace) - Strong scripting and automation skills (Python, Bash) - Solid experience with Infrastructure as Code (Terraform, CloudFormation, Packer) and containerization (Docker, Kubernetes)

## Nice to Have - Prior experience as a senior developer or application architect - Experience in cloud cost optimization and exposure to FinOps concepts (cost allocation, unit economics) - Experience working in compliance-regulated environments (PCI DSS, ISO 27000, HIPAA, SOC 2, GDPR)

## Benefits and Perks - Competitive salary and benefits package - Opportunity to work with a global company and gain international exposure - Collaborative and dynamic work environment - Professional development and growth opportunities - Flexible working hours and remote work options - Access to cutting-edge technologies and tools - Recognition and reward for outstanding performance - Comprehensive health insurance and wellness programs

- Tip: Make sure to highlight your experience with AWS services, observability concepts, and scripting skills in your resume and cover letter.

• Be prepared to showcase your problem-solving skills and ability to drive technical projects during the interview process.
• Having a strong understanding of cloud cost optimization and FinOps concepts can be a major plus.
• Be ready to provide examples of your experience working in compliance-regulated environments, if applicable.
• Showcase your ability to collaborate effectively with cross-functional teams and drive technical projects.
• Having a personal project or contribution to open-source projects that demonstrate your skills can be a great way to stand out.
• Don't be afraid to ask about the company culture, values, and opportunities for growth and development during the interview.