Digital Sales Representative - Activate (Twilio.org)

## About the Role As a Digital Sales Representative at Twilio, you'll play a key role in driving the company's social impact organization forward. You'll be responsible for lead qualification, net new customer acquisition, solution selling, and closing deals within self-service accounts. This is a unique opportunity to work with a remote-first company that's committed to making a positive impact on the world. Twilio's social impact organization is dedicated to helping non-profits, NGOs, and other organizations use technology to drive positive change. As a sales representative, you'll work closely with these organizations to understand their needs and design customized solutions that help them achieve their goals. You'll be part of a vibrant team with diverse experiences, working together to make a global impact. Twilio's commitment to remote-first work means that you'll have the flexibility to work from anywhere, at any time, as long as you have a reliable internet connection.

## What You Will Do - Qualify leads and identify new business opportunities through research, networking, and outreach - Develop and execute sales strategies to drive revenue growth and expand Twilio's customer base - Work closely with customers to understand their business and technical requirements and design customized solutions - Collaborate with cross-functional teams, including sales, marketing, product, and engineering, to drive customer success - Generate and maintain accurate sales pipeline and forecast using Salesforce - Execute automation strategies to serve a large quantity of customers while maintaining high levels of customer satisfaction - Develop expertise in the social impact and non-profit market to help prospective customers understand how others are leveraging Twilio's platform - Communicate complex technical and financial details in a clear and concise manner - Balance competing priorities and manage multiple projects and deals simultaneously

## What We Are Looking For - 2+ years of experience in sales, preferably in the tech or software industry - Strong understanding of sales principles and practices - Excellent communication and interpersonal skills - Ability to work in a fast-paced, remote environment - Experience with CRM software, preferably Salesforce - Strong analytical and problem-solving skills - Ability to design and implement customized solutions for customers - Knowledge of the social impact and non-profit market - Experience working with cross-functional teams

## Nice to Have - Experience with API solutions and digital communication platforms - Knowledge of cloud-based software and technology - Certification in sales or a related field - Experience working with non-profits or NGOs

## Benefits and Perks - Competitive salary and benefits package - Opportunity to work with a remote-first company and flexible work arrangements - Professional development and growth opportunities - Access to cutting-edge technology and tools - Collaborative and dynamic work environment - Comprehensive health and wellness program - Generous paid time off and holiday policy - Remote stipend and home office setup support

- Tip: Make sure you have a strong understanding of sales principles and practices before applying for this role.

• Be prepared to talk about your experience working with CRM software, preferably Salesforce.
• Show examples of how you've designed and implemented customized solutions for customers in the past.
• Highlight your knowledge of the social impact and non-profit market, and how you can leverage this expertise to drive sales growth.
• Be prepared to talk about your experience working in a fast-paced, remote environment, and how you stay organized and motivated.
• Research Twilio's company culture and values, and be prepared to talk about how you align with them.
• Practice your communication skills, and be prepared to explain complex technical and financial details in a clear and concise manner.