Digital Sales Representative

Twilio·Remote(Remote - Ireland)

Sales

WFA Digital Insight

As the demand for cloud-based communication solutions continues to soar, companies like Twilio are at the forefront of innovation. With a growing need for skilled digital sales professionals, this role stands out in the current remote job market. According to recent trends, the cloud computing market is expected to grow by 25% in the next year, making this an exciting time to join the industry. Twilio's commitment to remote-first work and global inclusion makes it an attractive option for those looking for a flexible and dynamic work environment. Before applying, candidates should be aware of the high level of technical expertise required and the need for strong communication skills to succeed in this role.

Job Description

About the Role

The Digital Sales Representative role at Twilio is a key position that will drive net new revenue through customer acquisition, value selling, and closing deals across all segments throughout EMEA. As a Digital Sales Representative, you will be responsible for maintaining the highest levels of customer satisfaction while working diligently with cross-functional internal teams to address customer requirements. You will be part of a vibrant team with diverse experiences making a global impact each day. With Twilio's dedication to remote-first work and strong culture of connection and global inclusion, you will have the opportunity to work with a talented team of professionals who are passionate about shaping the future of communications. The successful candidate will have a strong technical background and excellent communication skills, with the ability to think outside the box and balance competing priorities.

What You Will Do

Drive net new revenue through customer acquisition, value selling, and closing deals across all segments throughout EMEA
Work with customers across all verticals to understand their business and technical requirements
Design solutions for customers' specific use case needs using Twilio's communications API platform
Collaborate with cross-functional internal teams to address customer requirements and advise on digital communication strategies
Maintain the highest levels of customer satisfaction and ensure timely resolution of customer issues
Develop and execute strategic account plans to achieve sales targets and expand existing customer relationships
Stay up-to-date with industry trends and competitors, and apply this knowledge to develop innovative sales strategies
Build and maintain strong relationships with key decision-makers at customer accounts
Negotiate and close deals, ensuring that all sales activities are aligned with company policies and procedures

What We Are Looking For

At least 2 years of sales or customer-facing experience in a tech space, with a record of top performance
An understanding of the cloud computing/communications business model and excitement for selling to a technical audience
Strong written and verbal communication skills, with the ability to effortlessly make complex technical and financial details sound simple
Technical solutions selling experience and enjoyment of working with real customers - listening to them and solving problems
High adaptability, with comfort trying new things and building within a rapidly changing environment
Ability to balance competing priorities and manage multiple projects/deals at the same time
Strong interpersonal skills, with the ability to work effectively with cross-functional teams

Nice to Have

Experience working with cloud-based communication solutions or similar technologies
Knowledge of sales tools and software, such as CRM systems
Familiarity with data analysis and reporting, with the ability to use data to inform sales strategies
Certification in sales or a related field, such as a degree in business or marketing

Benefits and Perks

Opportunity to work with a talented team of professionals who are passionate about shaping the future of communications
Flexible and dynamic work environment, with the ability to work remotely
Competitive salary and benefits package
Ongoing training and development opportunities, with a focus on career growth and advancement
Access to cutting-edge technology and tools, with the ability to innovate and experiment
Recognition and reward for outstanding performance, with opportunities for advancement and growth
Comprehensive health and wellness programs, with a focus on employee well-being
Generous paid time off and holiday policies, with the ability to recharge and relax
Remote stipend and home office setup support, with the ability to work from anywhere
Opportunities for professional development and networking, with access to industry events and conferences
A fun and inclusive company culture, with regular social events and activities

How to Stand Out

Tip: Develop a strong understanding of cloud computing and communication solutions to stand out in the application process.
Be prepared to provide specific examples of your sales experience and technical knowledge during the interview.
Make sure your resume and online profiles are up-to-date and highlight your relevant skills and experience.
Be ready to think creatively and outside the box during the interview, and be prepared to provide innovative solutions to sales challenges.
Research the company and the role thoroughly, and be prepared to ask informed questions during the interview.
Consider creating a portfolio or examples of your previous work to demonstrate your skills and experience.
Don't be afraid to negotiate salary and benefits - Twilio is known for its competitive compensation packages.

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