Director, Analytics, Strategic Insights

About the Role

The Revenue team at Affirm is dedicated to acquiring, retaining, and expanding merchant relationships across various channels, including eCommerce, in-store, telesales, and the Affirm app. The team's focus is on delivering value-added solutions, driving adoption, and supporting long-term business growth by connecting merchants and consumers through Affirm's products. As a strategic partner to Revenue segment leaders, the Director of Analytics will play a crucial role in driving the segment's growth and success.

What You Will Do

• Serve as a strategic partner to Revenue segment leaders across Independent Software Vendors (ISV) and Strategic Partnership business lines.
• Lead the team in delivering high-quality insights and analytics to Revenue leadership, fielding and managing data requests across market sizing, business performance, competitive landscape, and growth opportunity assessments using internal data and third-party sources.
• Proactively monitor business trends, KPIs, and leading indicators to identify risks and growth opportunities, translating data signals into clear, actionable recommendations for business leaders.
• Own the strategic narrative for the segment, synthesizing complex, ambiguous problems into structured frameworks, clear points of view, and concrete recommendations on how to grow and protect the business.
• Partner with segment leaders to design and run the operating rhythm, including business reviews, executive escalations, planning cycles, and progress reporting.
• Identify opportunities to leverage AI, automation, and tooling to improve team workflows, scale analytical capabilities, and eliminate manual, repetitive processes across the revenue organization.
• Build, mentor, and develop a high-caliber team, fostering a culture of intellectual rigor, ownership, and continuous improvement.
• Collaborate with cross-functional teams to drive strategic initiatives and ensure alignment with company goals.
• Develop and maintain dashboards and reports to track key metrics and provide data-driven insights to stakeholders.

What We Are Looking For

• 12+ years of experience in strategy, operations, or analytics roles, ideally with a background in management consulting, investment banking, private equity, or high-growth technology companies.
• Dedicated leadership experience with a proven ability to build, coach, and scale high-performing teams.
• Proven track record of operating as a strategic advisor to senior or executive leadership, with the ability to influence decisions and drive organizational change.
• Exceptional problem-solving skills with the ability to structure ambiguous, complex problems into clear frameworks and actionable plans.
• Outstanding communication skills, able to craft compelling, data-backed narratives that influence business and technical stakeholders at all levels, including C-suite.
• Deep analytical fluency, comfortable operating across SQL, Python/R, spreadsheets, and data visualization tools to independently interrogate data and generate insights.
• Demonstrated experience leveraging AI tools and identifying automation opportunities to drive efficiency and scale team impact.
• Strong organizational and execution discipline, with a track record of independently driving strategic initiatives from ideation through measurable outcomes.

Nice to Have

• Experience working in the fintech industry or a similar sector.
• Knowledge of cloud-based data platforms and tools such as AWS, Google Cloud, or Azure.
• Certification in data science or a related field.
• Experience with agile project management methodologies.

Benefits and Perks

• Competitive salary and equity package.
• Comprehensive health insurance, including medical, dental, and vision.
• Generous PTO and holiday policy.
• Flexible remote work arrangement with a stipend for home office setup.
• Opportunities for professional growth and development.
• Access to cutting-edge tools and technologies.
• Collaborative and dynamic work environment.
• Recognition and reward for outstanding performance.

• Tip: Ensure your resume and cover letter are tailored to the role, highlighting your experience in analytics, strategy, and leadership.
• When preparing for the interview, practice articulating complex data insights in a clear and concise manner.
• It's crucial to demonstrate your ability to leverage tools like Excel, SQL, and data visualization software.
• Showcasing a portfolio of your previous work, especially in analytics and strategy, can significantly enhance your application.
• Be prepared to discuss your approach to building and managing high-performing teams and how you foster a culture of intellectual rigor.
• During salary negotiations, consider the overall compensation package, including equity and benefits, and do thorough research on the market standard for similar roles.