Director, Analytics, Strategic Insights

74.65 billion by 2028, companies like Affirm are at the forefront, needing skilled professionals to navigate complex data landscapes. This position stands out for its emphasis on strategic partnership and revenue growth, making it an exciting opportunity for those with a strong background in analytics and a passion for driving business outcomes. Candidates should be prepared to leverage their expertise in tools like Excel, SQL, and data visualization to drive insights and growth.

About the Role

The Director, Analytics, at Affirm is a pivotal role that combines strategic vision with analytical rigor to drive business growth. This position serves as a key partner to revenue segment leaders, shaping long-term strategy, setting goals, and ensuring accountability across key outcomes. The role is deeply embedded in the revenue team, which is responsible for Affirm's top-line growth through strategic partnerships, pricing, and go-to-market execution.

The revenue team's focus on acquiring, retaining, and expanding merchant relationships across various channels means that the Director, Analytics, will be working in a dynamic environment that requires adaptability, strategic thinking, and the ability to drive data-backed decisions. This role is critical in solving high-impact business problems through data-driven strategy, operational rigor, and analytical excellence.

Affirm's commitment to reinventing credit and making it more honest and friendly creates a unique context for this role. The company's success in providing consumers with the flexibility to buy now and pay later without hidden fees or compounding interest underscores the importance of strategic analytics in driving business growth and customer satisfaction.

What You Will Do

• Serve as a strategic partner to revenue segment leaders across Independent Software Vendors (ISV) and Strategic Partnership business lines.
• Shape the segment's long-term strategy, set goals, and drive accountability against key outcomes.
• Lead the team in delivering high-quality insights and analytics to revenue leadership.
• Field and manage data requests across market sizing, business performance, competitive landscape, and growth opportunity assessments using internal data and third-party sources.
• Proactively monitor business trends, KPIs, and leading indicators to identify risks and growth opportunities.
• Translate data signals into clear, actionable recommendations for business leaders.
• Own the strategic narrative for the segment, synthesizing complex problems into structured frameworks and concrete recommendations.
• Partner with segment leaders to design and run the operating rhythm, including business reviews, executive escalations, planning cycles, and progress reporting.
• Identify opportunities to leverage AI, automation, and tooling to improve team workflows, scale analytical capabilities, and eliminate manual processes.
• Build, mentor, and develop a high-caliber team, fostering a culture of intellectual rigor, ownership, and continuous improvement.

What We Are Looking For

• 12+ years of experience in strategy, operations, or analytics roles, ideally with a background in management consulting, investment banking, private equity, or high-growth technology companies.
• Dedicated leadership experience with a proven ability to build, coach, and scale high-performing teams.
• Proven track record of operating as a strategic advisor to senior or executive leadership, with the ability to influence decisions and drive organizational change.
• Exceptional problem-solving skills with the ability to structure ambiguous, complex problems into clear frameworks and actionable plans.
• Outstanding communication skills, able to craft compelling, data-backed narratives that influence business and technical stakeholders at all levels.
• Deep analytical fluency, comfortable operating across SQL, Python/R, spreadsheets, and data visualization tools to independently interrogate data and generate insights.
• Demonstrated experience leveraging AI tools and identifying automation opportunities to drive efficiency and scale team impact.
• Strong organizational and execution discipline, with a track record of independently driving strategic initiatives from ideation through measurable outcomes.

Nice to Have

• Experience working in a fintech or similar fast-paced, dynamic environment.
• Knowledge of financial modeling and planning.
• Certification in data science or a related field.
• Experience with cloud-based data platforms.

Benefits and Perks

• Competitive salary and equity package.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and holidays.
• Remote work stipend and technology allowance.
• Professional development opportunities, including training and conference sponsorships.
• Access to cutting-edge tools and technologies.
• Collaborative, dynamic work environment with a team of talented professionals.

• Be prepared to showcase your analytical skills: Highlight your experience with tools like Excel, SQL, and data visualization, and be ready to discuss how you've used these tools to drive business growth in previous roles.
• Demonstrate your strategic thinking: Show how you've applied data-driven insights to inform business strategy and drive decision-making in complex, dynamic environments.
• Emphasize your leadership and team-building skills: As a director-level role, the ability to build, mentor, and lead high-performing teams is crucial. Prepare examples of how you've successfully led teams in the past.
• Familiarize yourself with the fintech industry: Understand the current trends, challenges, and innovations in fintech, and be prepared to discuss how your skills and experience align with Affirm's goals and mission.
• Showcase your ability to communicate complex ideas simply: As a strategic advisor, you'll need to communicate complex data insights to both technical and non-technical stakeholders. Prepare examples of how you've done this effectively in the past.