Director, EMEA Strategic Sales North

About the Role

The Director, EMEA Strategic Sales North role at Twilio is a key leadership position that will drive business growth and expansion in the Northern Europe region. As a seasoned sales professional, you will lead a team of strategic account executives to identify and capitalize on new sales opportunities, while also nurturing existing customer relationships. Your team will be responsible for selling Twilio's portfolio of products and services to major accounts, working closely with cross-functional teams to ensure customer success and revenue growth.

In this role, you will report to the EMEA Regional Vice President for Northern Europe and will be responsible for building and managing a high-performing team of account executives. Your team will be expected to deliver exceptional results, and you will be accountable for forecasting and presenting team performance to senior management.

Twilio is a leader in the CPaaS industry, with a strong culture of innovation and customer-centricity. As a Director, EMEA Strategic Sales North, you will be part of a vibrant team that is shaping the future of communications and empowering developers worldwide to craft personalized customer experiences.

What You Will Do

• Build and manage a high-performing team of account executives to drive sales growth and expansion in the Northern Europe region
• Develop and execute a focused strategy for existing customer expansion, selling solutions across Twilio's portfolio of products and services
• Coach and lead your team to identify and capitalize on new sales opportunities, while also nurturing existing customer relationships
• Work closely with cross-functional teams, including Professional Services and Partner teams, to ensure customer success and revenue growth
• Forecast and present team performance to senior management, providing guidance and recommendations for improvement
• Develop and maintain strong relationships with major accounts, identifying opportunities for growth and expansion
• Collaborate with internal stakeholders to develop and execute sales strategies, including marketing and product teams
• Stay up-to-date with industry trends and developments, leveraging this knowledge to drive sales growth and expansion
• Manage and track sales performance, providing regular updates and insights to senior management

What We Are Looking For

• 7+ years of managerial experience in a high-performing CPaaS, Communications, or API-based company
• Proven track record of building and managing high-performing sales teams, with a strong focus on sales growth and expansion
• Experience with sales forecasting, planning, and revenue tracking, with a strong analytical and data-driven approach
• Strong understanding of the EMEA market, with a focus on Northern Europe
• Industry experience in selling CPaaS or SaaS, with a strong understanding of the sales process and customer needs
• Highly analytical and data-driven, with a strong ability to think creatively and outside the box
• Excellent communication and leadership skills, with the ability to motivate and inspire high-performing teams
• Strong business acumen, with a deep understanding of the sales process and customer needs
• BA/BS degree or equivalent required

Nice to Have

• Experience with sales enablement tools, including CRM and sales automation platforms
• Strong understanding of the cloud-based services industry, with a focus on CPaaS and SaaS
• Experience working in a fast-paced, high-growth environment, with a strong ability to adapt to changing circumstances
• Strong network of contacts in the EMEA region, with a focus on Northern Europe
• Fluency in multiple languages, with a focus on English

Benefits and Perks

• Competitive salary and bonus structure, with a strong focus on performance-based rewards
• Comprehensive benefits package, including health, dental, and vision insurance
• Generous PTO and holiday policy, with a focus on work-life balance
• Remote work stipend, with a focus on supporting remote workers
• Professional development opportunities, including training and education programs
• Access to the latest sales tools and technologies, including CRM and sales automation platforms
• Collaborative and dynamic work environment, with a focus on innovation and customer-centricity
• Opportunity to work with a leader in the CPaaS industry, with a strong focus on shaping the future of communications

• Tip: Make sure to highlight your experience with sales forecasting, planning, and revenue tracking in your application, as these skills are highly valued by Twilio.
• Tip: Research Twilio's products and services, and be prepared to discuss how you can leverage these to drive sales growth and expansion in the Northern Europe region.
• Tip: Emphasize your ability to build and manage high-performing sales teams, with a strong focus on sales growth and expansion.
• Tip: Be prepared to discuss your understanding of the EMEA market, with a focus on Northern Europe, and how you can leverage this knowledge to drive sales growth and expansion.
• Tip: Highlight your experience with sales enablement tools, including CRM and sales automation platforms, and how you can use these to drive sales success.
• Tip: Be prepared to discuss your approach to sales forecasting, planning, and revenue tracking, and how you can use data and analytics to drive sales growth and expansion.