Director, Global Commercial Content Ecosystem

About the Role

As a key member of the Viatris team, the Director will be responsible for balancing strategic transformation with operational priorities, defining and tracking enterprise KPIs, and identifying innovation opportunities to meet commercial needs. The role involves partnering with various stakeholders, including Legal, Regulatory, and Compliance teams, to ensure alignment with evolving requirements and maintaining a high level of regulatory compliance.

The Director will lead a team of business process owners and operational specialists, providing strategic direction and prioritization while delegating executional responsibilities. This leadership role is critical in building organizational capability in platform utilization, content operations best practices, and change management.

What You Will Do

• Define and own the enterprise strategy and vision for the upstream content ecosystem, ensuring alignment with Viatris's digital, marketing, and business objectives.
• Develop and implement a comprehensive content ecosystem roadmap, balancing strategic transformation with operational priorities.
• Establish and enforce enterprise governance frameworks across platforms, including role-based capabilities and permissions, workflow standardization, and metadata and taxonomy discipline.
• Lead a structured continuous improvement program, driving platform enhancements, process optimization, and integration maturity.
• Partner with IT to ensure scalable, secure, and stable platform architecture, effective translation of business requirements, and timely delivery of releases and enhancements.
• Maintain accountability for end-to-end platform performance across the ecosystem from a business perspective, monitoring system adoption, utilization, workflow efficiency, and metadata quality.
• Serve as the primary business stakeholder representing content operations requirements and priorities, driving accountability across internal and external partners for performance and outcomes.
• Ensure alignment of platforms with enterprise metadata and taxonomy frameworks, overseeing the integrity and flow of content and metadata across systems.
• Lead and develop a team of business process owners and/or operational specialists, providing strategic direction and prioritization.

What We Are Looking For

• Bachelor’s degree required; advanced degree preferred.
• Significant experience in content operations, digital strategy, and team leadership, preferably in a global healthcare or pharmaceutical context.
• Proven track record of developing and implementing comprehensive content ecosystem strategies that drive business growth.
• Strong understanding of digital platforms, content management systems, and metadata taxonomy.
• Experience in managing complex content ecosystems, including workflow standardization and process optimization.
• Excellent leadership and team management skills, with the ability to build and motivate high-performing teams.
• Strong collaboration and communication skills, with the ability to work effectively with senior leadership, IT, and other stakeholders.
• Experience in driving innovation and continuous improvement in content operations, including the adoption of new technologies and processes.

Nice to Have

• Experience in AI-enabled workflows and automation.
• Knowledge of intelligent metadata and its application in content ecosystems.
• Certification in content management, digital marketing, or a related field.
• Experience in managing global teams and projects, with a strong understanding of cultural and regulatory nuances.

Benefits and Perks

• Competitive compensation package, reflecting the role's seniority and impact.
• Comprehensive health insurance, including medical, dental, and vision coverage.
• Generous PTO policy, encouraging work-life balance and personal well-being.
• Remote work stipend, supporting the establishment of a home office or remote work setup.
• Opportunities for professional growth and development, including training and education programs.
• Access to cutting-edge digital tools and technologies, enhancing the ability to drive innovation and excellence in content operations.
• Collaborative and dynamic work environment, fostering teamwork, creativity, and open communication.

• Develop a thorough understanding of content operations, digital strategy, and team leadership to stand out as a candidate.
• Showcase your experience in managing complex content ecosystems, highlighting successes in workflow standardization and process optimization.
• Demonstrate your ability to collaborate with senior leadership and IT teams, emphasizing your communication and project management skills.
• Prepare to discuss your approach to driving innovation and continuous improvement in content operations, including the adoption of new technologies and processes.
• Be ready to provide specific examples of your experience in managing global teams and projects, highlighting your understanding of cultural and regulatory nuances.
• Ensure your portfolio includes examples of comprehensive content ecosystem strategies you've developed and implemented, showcasing your ability to drive business growth through digital content operations.
• Research Viatris's commitment to bridging the divide between generics and brands, and be prepared to discuss how your skills and experience align with this mission.