Director of Business Development

About the Role

Day-to-day responsibilities include building and maintaining strong client relationships with key decision-makers, identifying new study opportunities, therapeutic areas, and geographic growth markets, and developing and executing strategic account plans aligned with client pipeline needs and M3 Wake Research site capabilities. The role also involves managing the business development pipeline, forecasting, and cross-functional coordination to secure new clinical trial placements, as well as identifying cross-selling opportunities across research services to ensure high client satisfaction, retention, and long-term partnership growth.

As part of the M3 USA team, the Director of Business Development will be integral in driving the company's mission to utilize the internet for a healthier world and more efficient healthcare systems. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements, making this role an exciting opportunity for someone looking to make a significant difference in healthcare.

What You Will Do

• Achieve annual sales and revenue targets through strategic partnerships within the clinical research and trial services space
• Expand existing sponsor and CRO relationships by identifying new study opportunities, therapeutic areas, and geographic growth markets
• Build and maintain strong client relationships with key decision-makers, including clinical operations and executive leadership
• Develop and execute strategic account plans aligned with client pipeline needs and M3 Wake Research site capabilities
• Lead client presentations and proposals that effectively position multi-site clinical research solutions and differentiated enrollment performance
• Manage business development pipeline, forecasting, and cross-functional coordination to secure new clinical trial placements
• Identify cross-selling opportunities across research services to ensure high client satisfaction, retention, and long-term partnership growth
• Provide regular performance updates and strategic insights to senior leadership
• Support business development activities requiring approximately 25% domestic travel, including conferences and site visits

What We Are Looking For

• Bachelor’s degree in life sciences or business
• Minimum of 5 years of sales experience selling site or CRO services to pharmaceutical and biotech clients, with direct engagement at mid-level and executive decision-maker levels
• Demonstrated strength in consultative selling, communication, and executive-level presentations, with the ability to build and sustain strategic client relationships
• Proven track record of client retention and long-term account growth
• Ability to effectively manage complex client relationships and challenging financial scenarios
• Demonstrated success in acquiring new business and expanding an existing client base

Nice to Have

• Experience in the clinical research and trial services space
• Knowledge of digital solutions across healthcare, life sciences, pharmaceuticals, and more
• Familiarity with the internet and its applications in healthcare for a healthier world and more efficient healthcare systems
• Certification in sales or a related field

Benefits and Perks

• Competitive wages
• 401(k) and 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Opportunity to work with a dynamic and innovative team contributing to global health advancements
• Remote work arrangement with approximately 25% domestic travel

• Develop a strong portfolio showcasing your experience in sales, particularly in the clinical research and trial services space, to stand out in your application.
• Practice your consultative selling, communication, and executive-level presentation skills to excel in this role.
• Ensure you have a thorough understanding of the company’s mission and how your role contributes to global health advancements.
• Be prepared to discuss your strategy for acquiring new business and expanding an existing client base during the interview process.
• Highlight your ability to manage complex client relationships and challenging financial scenarios.
• Research the company culture and be ready to discuss how you can thrive in a dynamic and innovative work environment.
• Consider obtaining certification in sales or a related field to enhance your application and demonstrate your commitment to professional development.