Director of International HR Operations
WFA Digital Insight
The demand for skilled HR operations leaders has grown significantly in the remote job market, with a focus on global employment compliance and people-centered strategies. As the remote workforce expands, companies like Justworks are looking for experts who can navigate complex international regulations and create scalable HR frameworks. With the global HR market expected to reach $23.8 billion by 2027, professionals with expertise in HR operations, compliance, and employer-of-record models are in high demand. If you're a seasoned HR leader looking to make a meaningful impact in a rapidly growing company, this role is worth exploring.
Job Description
About the Role
The Director of International HR Operations is a critical leadership role at Justworks, responsible for setting and executing the global HR operations strategy across all international markets. This position requires a unique blend of HR expertise, business acumen, and leadership skills to drive the design, governance, and continuous improvement of compliant, scalable, and people-centered HR operational frameworks. The successful candidate will be a trusted executive partner who can translate complex legal, regulatory, and operational requirements into clear, scalable processes and narratives.As the leader of global HR operations, you will be responsible for building and maintaining a robust global network of external advisors and in-country experts across legal, HR, payroll, and benefits domains. You will also partner closely with Product, Legal, Compliance, Finance, Sales, and Customer Success to ensure HR operations are both compliant and commercially aligned. This role requires a people-first leadership style, a strong sense of accountability, and a passion for innovation, continuously identifying opportunities to leverage technology, automation, and AI to elevate global HR operations and customer outcomes.
The global HR operations team at Justworks is a dynamic and fast-paced environment that requires a leader who is energized by complexity and scale. The company is committed to creating a supportive and entrepreneurial environment where employees can thrive and grow. If you're a motivated and experienced HR leader looking for a challenging and rewarding role, this opportunity is worth exploring.
What You Will Do
- Set the global vision, strategy, and operating model for HR Operations across the full employee and customer lifecycle
- Lead and develop a globally distributed team of regional HR Operations leaders and specialists
- Own global HR compliance strategy, ensuring adherence to local labor laws, data privacy, and regulatory requirements
- Build and maintain a robust global network of external advisors and in-country experts across legal, HR, payroll, and benefits domains
- Partner with Product, Engineering, and Compliance to shape HR-related product strategy, roadmap decisions, and operational readiness
- Collaborate with Customer Success, Sales, Revenue Enablement, and Marketing to develop HR content, tooling, and education
- Serve as the senior escalation point for complex, high-risk employee relations, compliance, and operational issues
- Develop and manage budgets, forecasts, and resource allocation plans for global HR operations
- Identify opportunities to leverage technology, automation, and AI to elevate global HR operations and customer outcomes
What We Are Looking For
- 8+ years of experience in HR operations, with a focus on international employment compliance and global HR strategy
- Proven track record of building and leading high-performing teams in a fast-paced and dynamic environment
- Strong expertise in global employment compliance, HR operations, and employer-of-record models
- Excellent communication, interpersonal, and leadership skills
- Ability to think strategically and drive global HR operations strategy
- Strong analytical and problem-solving skills, with the ability to navigate complex regulatory requirements
- Experience working with cross-functional teams, including Product, Legal, Compliance, Finance, Sales, and Customer Success
- Strong sense of accountability and a passion for innovation and continuous improvement
Nice to Have
- Experience working with technology, automation, and AI to elevate global HR operations and customer outcomes
- Familiarity with Adjust and Excel, or similar tools and technologies
- Experience working in a rapidly growing company with a strong entrepreneurial culture
- Knowledge of data privacy and regulatory requirements in multiple countries and regions
- Experience developing and managing budgets, forecasts, and resource allocation plans for global HR operations
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work with a rapidly growing company and a dynamic team of professionals
- Collaborative and supportive work environment with a strong focus on employee well-being and growth
- Flexible working hours and remote work options
- Access to cutting-edge technology and tools to support your work
- Professional development opportunities and training programs to help you grow and advance in your career
- Recognition and reward programs to acknowledge and celebrate your achievements and contributions
- Comprehensive health and wellness programs, including mental health support and employee assistance programs
- Generous PTO and holiday policies to help you maintain a healthy work-life balance
How to Stand Out
- Research the company's values and mission to understand their culture and expectations
- Develop a strong understanding of global employment compliance and HR operations, including employer-of-record models and data privacy regulations
- Highlight your experience working with cross-functional teams, including Product, Legal, Compliance, Finance, Sales, and Customer Success
- Be prepared to discuss your experience with technology, automation, and AI in HR operations, and how you've used these tools to drive innovation and improvement
- Show a passion for innovation and continuous improvement, and be prepared to discuss your ideas for elevating global HR operations and customer outcomes
- Prepare examples of your experience building and leading high-performing teams, and be ready to discuss your leadership style and approach to talent development
- Research the company's competitors and the broader HR market to demonstrate your knowledge and understanding of the industry
This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.