Director of Legal Operations
WFA Digital Insight
The demand for skilled legal operations professionals has skyrocketed, with a 25% increase in job openings over the past year. As companies navigate complex regulatory landscapes, the need for experts who can optimize legal workflows and leverage technology has never been greater. With its cutting-edge AI infrastructure, this category-leading private tech company is poised for continued growth, making this Director of Legal Operations role an exciting opportunity for those looking to make a tangible impact. Candidates should be well-versed in legal technology, process improvement, and cross-functional collaboration, with a strong understanding of the intersection of law and technology. Before applying, it's essential to consider the company's rapid growth trajectory and the role's potential for shaping the future of legal operations.
Job Description
About the Role
The Director of Legal Operations will serve as the operational backbone of the legal function, driving process improvement, managing legal technology, and partnering cross-functionally with various teams. This critical role will own the systems, processes, and tools that enable the legal department to run efficiently. As a key member of the legal team, the Director will report to the Chief Legal Officer and work closely with Sales, Product, and other departments to ensure seamless collaboration and knowledge sharing.The ideal candidate will have a deep understanding of legal operations, legal technology, and the ability to drive change independently. With a strong track record of identifying process gaps and implementing solutions, this professional will be responsible for designing and implementing a legal intake system, managing the CLM platform, and leading tool evaluation and RFP processes for new legal technology.
The company's commitment to innovation and growth provides a unique opportunity for the Director of Legal Operations to build and optimize processes, rather than simply maintaining existing ones. This hands-on role requires a proactive approach, a willingness to learn, and the ability to toggle between strategic planning conversations and detailed execution work.
What You Will Do
- Design and implement a comprehensive legal intake system, covering triage, prioritization, and tracking
- Own the CLM platform (Ironclad) end-to-end, including workflow configuration, template management, and reporting
- Serve as the primary liaison to Salesforce for product, partner, and region updates
- Partner with Sales Enablement on operational and process questions
- Lead tool evaluation and RFP processes for new legal technology, building a repeatable framework
- Manage template update cycles across the contract library, coordinating with legal and business stakeholders
- Organize and maintain the legal team's Google Drive and knowledge management systems
- Identify and deploy AI-powered tools and workflows to increase legal team efficiency
- Run miscellaneous legal team projects end-to-end from scoping through execution
What We Are Looking For
- 7+ years of experience in legal operations, legal technology, or a similar role supporting an in-house legal team
- Hands-on experience with CLM platforms (Ironclad preferred), Salesforce, DocuSign, and Google Workspace
- Strong track record of identifying process gaps and driving change independently
- Ability to toggle between strategic planning conversations and detailed execution work
- Genuine enthusiasm for AI as a tool for legal operations, with the ability to evaluate and deploy new tools quickly
- Strong written and verbal communication skills, with the ability to explain complex workflows and system requirements to both legal and non-legal audiences
- Quick learner who adapts to shifting priorities in a fast-moving environment
- JD is a plus but not required
Nice to Have
- Experience working in a fast-paced, founder-led company
- Knowledge of AI-powered tools and workflows in legal operations
- Familiarity with agile project management methodologies
- Certification in legal operations or a related field
Benefits and Perks
- Competitive salary (range based on experience and qualifications)
- Equity participation
- Comprehensive health insurance
- Generous PTO and holiday schedule
- Remote work stipend
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
How to Stand Out
- When applying, be sure to highlight your experience with CLM platforms, Salesforce, and legal technology in general.
- Showcase your ability to drive process improvement and implement efficient workflows.
- Emphasize your understanding of the intersection of law and technology, and your enthusiasm for AI-powered tools.
- Prepare to discuss specific examples of how you've identified and addressed process gaps in previous roles.
- Be ready to explain how you've leveraged legal technology to increase team efficiency and productivity.
- Consider creating a portfolio or samples of your work to demonstrate your expertise in legal operations and technology.
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