Director of People Operations
WFA Digital Insight
As the demand for strategic HR leaders grows, roles like this are increasingly crucial for scaling organizations. With the job market for HR specialists expected to expand by 10% through 2028, experts with strong HR generalist foundations are in high demand. Constructive Dialogue Institute stands out for its mission-driven culture and collaborative approach. Before applying, candidates should understand the nuances of people operations in non-profit settings and the importance of fostering constructive dialogue in the workplace.
Job Description
About the Role
The Director of People Operations at Constructive Dialogue Institute (CDI) will play a pivotal role in shaping the organization's people practices, systems, and culture as it undergoes rapid growth. This position requires a seasoned HR professional with experience in supporting organizations through periods of significant expansion and increasing complexity. The ideal candidate will have a strong foundation in HR generalist principles and a proven track record of successfully scaling people systems while maintaining a collaborative, mission-driven culture.CDI is dedicated to equipping the next generation of Americans with the skills to communicate and collaborate across lines of difference. Founded by psychologist Jonathan Haidt, the organization works closely with U.S. colleges and universities, providing co-curricular programming, professional development, and strategic guidance. The goal is to foster constructive dialogue at every level of the institution, leading to lasting organizational change.
The Director of People Operations will report directly to the VP of Operations and work closely with managers and leaders across the organization. This is a highly collaborative role that requires building strong relationships, supporting teams, and contributing to the organization's thoughtful growth.
What You Will Do
- Develop and implement HR strategies that align with CDI's mission and goals, focusing on employee experience, organizational culture, manager effectiveness, and operational efficiency.
- Build and maintain strong relationships across the organization to understand employee experience, organizational health, and team dynamics.
- Lead initiatives to strengthen CDI's culture and employee experience, including onboarding, training, team gatherings, and org-wide rituals.
- Manage and support the People Operations Generalist in talent acquisition and broader people operations processes.
- Partner with the VP of Operations and other leaders on talent strategy, especially for complex or senior searches.
- Coach managers on feedback, communication, accountability, and difficult conversations.
- Oversee CDI's compensation framework, ensuring practices are equitable, competitive, and aligned with organizational values.
- Develop and maintain HR policies, employee handbook materials, and internal practices that reflect CDI's values and operational needs.
- Evaluate and manage HR vendors, benefits brokers, and external service providers.
- Ensure compliance with federal, state, and local employment laws and evolving HR best practices.
What We Are Looking For
- Strong HR generalist background with experience supporting organizations through rapid growth and increasing complexity.
- Proven ability to build and maintain a collaborative, mission-driven culture.
- Excellent communication, coaching, and interpersonal skills.
- Experience with HR operations, including compensation, benefits, and compliance.
- Ability to analyze problems, identify solutions, and make informed decisions.
- Strong project management skills, with the ability to prioritize tasks and manage multiple projects.
- Experience with HR systems and technology, including HRIS and performance management software.
- Knowledge of federal, state, and local employment laws and regulations.
- Bachelor's degree in Human Resources, Business Administration, or a related field.
Nice to Have
- Experience working in a non-profit or education setting.
- Certification in HR, such as SHRM-CP or PHR.
- Experience with talent acquisition and recruitment strategies.
- Knowledge of organizational development and change management principles.
Benefits and Perks
- Competitive salary and benefits package.
- Opportunity to work with a mission-driven organization making a significant impact in education and community development.
- Collaborative and dynamic work environment.
- Professional development opportunities, including training and education support.
- Flexible working hours and remote work options.
- Access to cutting-edge HR technology and tools.
- Recognition and reward for outstanding performance and contributions.
How to Stand Out
- Develop a deep understanding of HR operations and strategy, particularly in non-profit or educational settings.
- Showcase your ability to build and maintain a collaborative culture through examples from your previous experience.
- Be prepared to discuss your approach to talent acquisition, recruitment, and retention strategies.
- Highlight your knowledge of employment laws and HR best practices, demonstrating how you stay updated on compliance issues.
- Tailor your resume and cover letter to emphasize your experience with HR systems, performance management, and compensation frameworks.
- Prepare to discuss your experience with change management and organizational development, particularly in contexts of rapid growth.
- Demonstrate your analytical and problem-solving skills through specific examples of challenges you've faced and how you overcame them.
This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.