Director of Product, Core Platform & Mobile

About the Role

PandaDoc's Surfaces team is at the forefront of the company's efforts to provide an exceptional user experience. As the Director of Product, you will lead a cross-functional product group that spans mobile, core platform, and design framework adoption. Your team will be responsible for developing and implementing the company's UI kit, design system, and visual language, ensuring consistency across all products.

In this role, you will work closely with the VP of UX to ensure that the design framework is adopted consistently across teams. You will also lead teams in polishing critical user journeys, such as creating, sending, signing, and paying, and improving information architecture across the platform.

What You Will Do

• Lead a cross-functional product group that spans mobile, core platform, and design framework adoption
• Develop and implement the company's UI kit, design system, and visual language
• Ensure consistency in design and user experience across all products
• Collaborate with the VP of UX to drive design framework adoption
• Lead teams in polishing critical user journeys, such as creating, sending, signing, and paying
• Improve information architecture across the platform
• Own the experience layer of the platform, ensuring seamless interactions across web, mobile, and chat/ai
• Drive alignment across multiple product areas, inspiring and mentoring teams
• Analyze data to inform product decisions, balancing usability and design polish
• Communicate effectively with stakeholders, advocating for the overall product experience

What We Are Looking For

• 8+ years of product management and design experience, with 3+ years in a leadership role
• Strong background in user experience, design systems, and collaboration products
• Experience scaling recipient-facing surfaces, preferably in a consumer-grade SaaS or marketplace
• Proven success in shipping mobile apps at scale
• Track record of improving critical flows and IA in a complex product
• Well-versed in agentic AI, with technical and hands-on experience building agents
• Exceptional leadership skills, with the ability to inspire, mentor, and drive alignment across teams
• Analytical and data-driven, with a passion for making complex workflows simple and intuitive
• Comfortable saying “No” to features and initiatives that compromise the overall product experience

Nice to Have

• Experience working in a remote environment, with a proven ability to drive collaboration and communication across distributed teams
• Familiarity with PandaDoc's products and services
• Knowledge of industry trends and emerging technologies in design, AI, and collaboration

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to purchase company stock or receive annual bonuses
• Comprehensive health, dental, vision, and life insurance plans
• 401k plan and FSA
• 13.34+ hours of paid time off per month, plus 6 self-care days, birthday PTO day, and 10 company-paid holidays
• Flexible working hours and remote work options
• Access to cutting-edge technologies and tools
• Professional development opportunities and mentorship

• Tip: Showcase your experience in leading cross-functional teams and driving design framework adoption in your application.
• Tip: Be prepared to discuss your approach to balancing usability and design polish, and provide examples from your previous experience.
• Tip: Highlight your analytical skills, including your ability to interpret data and inform product decisions.
• Tip: Emphasize your passion for making complex workflows simple, intuitive, and delightful, and provide examples of how you've achieved this in previous roles.
• Tip: Be prepared to discuss your experience working in a remote environment and your strategies for driving collaboration and communication across distributed teams.
• Tip: Research PandaDoc's products and services, and be prepared to discuss how your skills and experience align with the company's goals and values.