Director, People Operations
Software Development
Excel
WFA Digital Insight
The demand for skilled People Operations leaders has surged, with companies like Dropbox seeking experts to streamline their global workforce. As the remote job market continues to evolve, professionals with strong execution and cross-functional influence are in high demand. With the global workforce management market expected to reach
5.5 billion by 2027, this role offers a unique opportunity to drive business outcomes and deliver a frictionless employee experience. Candidates should be prepared to showcase their ability to lead high-performing teams and drive strategic priorities in a fast-paced environment.
Job Description
About the Role
The Director, People Operations at Dropbox will lead a global team responsible for delivering scalable, high-impact services across the employee journey. This role entails overseeing onboarding, contingent workforce, service delivery, global mobility and immigration, and HR compliance. As a member of the PORT Leadership Team, the successful candidate will drive business outcomes through operational excellence and deliver a frictionless employee experience.The ideal candidate will have a strong background in People Operations, with experience leading global teams and driving strategic priorities. They will be a strategic, hands-on leader with strong execution and cross-functional influence. The role reports to the VP, People Operations, Rewards, and Technology, and will be responsible for guiding People Operations workstreams for company-wide initiatives.
What You Will Do
- Lead and develop a high-performing global team to deliver exceptional People Operations services
- Establish operating models, SLAs, and metrics to improve quality and efficiency
- Own contingent workforce strategy and management, making key decisions as it relates to the business
- Oversee global onboarding operations to deliver a consistent, high-quality new hire experience
- Guide People Operations workstreams for company-wide initiatives, such as M&A
- Drive strategic priorities in partnership with Finance, Audit, Legal, Procurement, People Technology, Talent Acquisition, Workforce Planning, HR Business Partners, and HR PMO
- Influence decisions and ensure execution, acting as a trusted advisor on People Operations
- Collaborate with cross-functional teams to drive business outcomes and deliver a frictionless employee experience
What We Are Looking For
- 8+ years of experience in People Operations or a related field, with a focus on global workforce management
- Proven track record of leading high-performing teams and driving strategic priorities
- Strong expertise in Excel and other People Operations tools
- Experience with contingent workforce management, including vendor management and compliance
- Strong understanding of global mobility and immigration, with the ability to navigate complex regulatory environments
- Excellent communication and influencing skills, with the ability to act as a trusted advisor on People Operations
Nice to Have
- Experience with HR technology systems, such as Workday or BambooHR
- Knowledge of data analytics and reporting, with the ability to drive data-driven decisions
- Certification in HR or a related field, such as SHRM or HRCI
Benefits and Perks
- Competitive salary and benefits package
- Equity and stock options
- Flexible PTO and remote work options
- Comprehensive health and wellness programs
- Professional development opportunities, including training and certification programs
- Access to cutting-edge technology and tools
- Collaborative and dynamic work environment
- Recognition and reward programs for outstanding performance
How to Stand Out
- Be prepared to showcase your ability to lead high-performing teams and drive strategic priorities in a fast-paced environment.
- Highlight your expertise in Excel and other People Operations tools, and be prepared to provide examples of your experience with contingent workforce management.
- Demonstrate your understanding of global mobility and immigration, and be prepared to discuss your approach to navigating complex regulatory environments.
- Showcase your communication and influencing skills, and be prepared to provide examples of your experience acting as a trusted advisor on People Operations.
- Be prepared to discuss your approach to driving business outcomes and delivering a frictionless employee experience, and be prepared to provide examples of your experience with HR technology systems and data analytics.
- Tailor your resume and cover letter to the specific requirements of the role, and be prepared to provide specific examples of your experience and skills.
- Research the company culture and values, and be prepared to discuss how you can contribute to and thrive in a collaborative and dynamic work environment.
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