Director, Program Management (Commercial)
WFA Digital Insight
As the demand for skilled program managers in the digital space continues to grow, with a notable 25% increase in job postings in 2025, standing out in this competitive market requires a unique blend of strategic vision and executional prowess. BetMGM, a pioneer in online gaming and sports betting, is seeking a Director of Program Management to spearhead its commercial portfolio, ensuring alignment with enterprise strategy and maximizing business impact. With the remote work landscape evolving, candidates should be prepared to demonstrate their ability to lead remotely and foster a culture of accountability and trust. Before applying, it's crucial for candidates to understand the nuances of program management in a fast-paced, tech-driven industry and how their skills can contribute to BetMGM's continued success.
Job Description
About the Role
The Director, Program Management (Commercial) is a pivotal role within BetMGM's Program Management Office (PMO), tasked with the strategic oversight of the commercial portfolio. This position is designed to ensure that all initiatives within the portfolio are aligned with the company's overall strategy, prioritized appropriately, and sequenced to maximize impact. The director will work closely with senior commercial and marketing leaders to shape portfolio direction, guide investment decisions, and provide clarity on progress and risks.Day-to-day, the director will lead through influence, setting the strategic direction for the portfolio and ensuring that all stakeholders are aligned and working towards common objectives. This role requires a deep understanding of business strategy, program management principles, and the ability to navigate complex organizational dynamics.
As part of the BetMGM team, the director will be part of a culture that values innovation, teamwork, and continuous improvement. The company is committed to providing its employees with the resources and support needed to thrive, including opportunities for professional development and a comprehensive benefits package.
What You Will Do
- Own the overall health and outcomes of the commercial portfolio, ensuring alignment with enterprise strategy and prioritization against capacity.
- Partner with senior commercial and marketing leaders to develop portfolio strategy, investment guardrails, and prioritization principles.
- Guide portfolio-level trade-off decisions related to funding, timing, scope, and resourcing to maximize business impact.
- Maintain an enterprise perspective on commercial initiatives, anticipating impacts across product, engineering, operations, compliance, and customer experience.
- Establish and lead portfolio governance structures that provide leaders with clarity, transparency, and confidence in decision-making.
- Lead portfolio-level forums to drive alignment, resolve conflicts, and address cross-initiative dependencies.
- Serve as the escalation point for material portfolio risks, delivery confidence concerns, or systemic constraints.
- Ensure executive communications focus on insights, implications, and decisions, not activity-level reporting.
- Lead and develop business portfolio managers by setting clear expectations for portfolio discipline, business partnership, and outcomes.
What We Are Looking For
- A minimum of 8 years of experience in program management, with a focus on commercial or business strategy.
- Proven track record of leading complex portfolios and driving business outcomes.
- Strong understanding of business strategy, program management principles, and organizational dynamics.
- Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.
- Experience in leading remote teams and managing through influence.
- Strong analytical and problem-solving skills, with the ability to navigate complex data sets and drive insights.
- Experience with agile methodologies and program management tools.
- A bachelor's degree in a related field, such as business administration, marketing, or a technical field.
Nice to Have
- Experience in the online gaming or sports betting industry.
- Knowledge of digital marketing and paid media strategies.
- Certification in program management or a related field.
- Experience with data analytics and visualization tools.
Benefits and Perks
- Comprehensive health insurance, including medical, dental, and vision.
- 401(k) with company match.
- Pre-tax spending accounts, including healthcare FSA and commuter savings.
- Flexible paid time off and holidays.
- Professional development reimbursement and ongoing skills training opportunities.
- Employee resource groups and diversity initiatives.
- Access to the latest technology and tools.
- Opportunities for career advancement and growth.
- Remote work options and flexible scheduling.
How to Stand Out
- Tip: Ensure your resume and cover letter are tailored to the program management role, highlighting your experience in strategy development and portfolio oversight.
- To stand out, prepare examples of your ability to lead through influence and drive business outcomes in a complex organizational environment.
- Familiarize yourself with BetMGM's business strategy and be prepared to discuss how your skills and experience align with the company's goals.
- Develop a strong understanding of the online gaming and sports betting industry, including trends and challenges.
- Be prepared to discuss your experience with remote work and how you manage and motivate remote teams.
- Consider creating a personal portfolio that showcases your program management experience and achievements, including any relevant certifications or training.
- When negotiating salary, be sure to research the market rate for program management roles in the industry and be prepared to discuss your expectations based on your experience and qualifications.
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