Director, Renewals EMEA

GitlabGitlab·Remote(Remote, Europe-North/Central)·Work From Anywhere
Software Development
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WFA Digital Insight

As demand for customer success specialists grows, Gitlab stands out with its AI-driven approach. With over 50 million registered users, this role offers a chance to make a significant impact in the EMEA region. To succeed, candidates will need strong leadership skills and experience in renewals strategy. Before applying, consider how your skills align with Gitlab's values and high-performance culture.

Job Description

About the Role

The Director, Renewals EMEA will lead the regional renewals strategy and build a consistent approach to support customer outcomes and business goals.

Responsibilities

  • Lead regional renewals strategy and team
  • Partner with internal teams, including Sales, Customer Success, and Revenue Operations
  • Guide the end-to-end renewals motion and improve forecast visibility

About the Company

Gitlab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and reduce security risk. With a strong focus on AI-driven productivity and innovation, Gitlab is where careers accelerate and every voice is valued.

How to Stand Out

  • Research Gitlab's values and high-performance culture to understand their expectations
  • Highlight your experience with renewals strategy and team leadership in your application
  • Be prepared to discuss how you incorporate AI into your workflow and its impact on productivity
  • Show examples of your ability to partner with cross-functional teams and drive results
  • Prepare thoughtful questions about Gitlab's approach to customer success and renewals

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