Driving Examiner

About the Role

The role of a Driving Examiner is multifaceted, requiring not only a deep understanding of road safety regulations but also the ability to communicate effectively with candidates from diverse backgrounds. Your days will be filled with conducting assessments, documenting results, and providing feedback that is both professional and supportive. Given the nature of the position, there will be a focus on promoting road safety awareness and collaborating with team members to achieve the department's goals.

What You Will Do

• Conduct practical driving assessments for applicants, ensuring compliance with Queensland Government standards and road safety regulations.
• Evaluate candidates' driving skills, including their knowledge of road rules and ability to operate vehicles safely in various traffic and road conditions.
• Provide clear, constructive, and professional feedback to candidates following assessments.
• Ensure all testing procedures are carried out fairly, consistently, and in accordance with departmental policies.
• Promote road safety awareness and contribute to the department's goals of reducing road incidents involving heavy vehicles.
• Collaborate with team members and other stakeholders to ensure the smooth delivery of services to the community.
• Maintain accurate and detailed records of driving assessments and candidate outcomes.
• Participate in training and professional development to stay updated on changes in road safety regulations and best practices in driving assessment.
• Engage with the community to promote road safety and the services offered by the Department of Customer Services.
• Develop and implement strategies to improve the efficiency and effectiveness of driving assessment processes.

What We Are Looking For

• Hold an Open Heavy Rigid (HR) class licence for a minimum of 12 months.
• Possess a clear driving record with no significant infringements.
• Have excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Knowledge of Queensland road safety regulations and standards.
• Experience in a customer-facing role, preferably in a driving instruction or assessment context.
• Ability to adapt to changing situations and priorities.
• Strong organizational and time management skills.

Nice to Have

• Higher licence classes, such as Heavy Combination (HC), are highly regarded.
• Previous experience as a driving instructor or examiner.
• Knowledge of digital tools and systems used in driving assessment and record-keeping.
• Experience in promoting road safety awareness and education.

Benefits and Perks

• Competitive remuneration package, including employer superannuation contributions.
• Five weeks annual leave and annual leave loading of 14%.
• Salary packaging arrangements.
• Learning and development opportunities, including access to study assistance.
• Wellness Program and Employee Assistance Program.
• Work/life balance, variety, and flexibility in the role.
• Opportunities for professional growth and development within the department.
• Recognition and reward for outstanding performance and contributions to the team.

• Ensure you hold the required driving licence class and have a clear driving record before applying.
• Develop a strong understanding of Queensland's road safety regulations and standards to stand out in the application process.
• Highlight any experience in customer service, driving instruction, or assessment in your application to demonstrate your suitability for the role.
• Prepare examples of times when you had to provide constructive feedback or handle difficult situations, as these may be discussed in the interview.
• Consider obtaining higher licence classes to make your application more competitive.
• Familiarize yourself with the Department of Customer Services' goals and values to show your enthusiasm and commitment to the role during the interview.