E-Commerce Specialist (TikTok Shop Focus)

About the Role

The ideal candidate will have a proven track record of managing TikTok Shops, with a strong knowledge of SPS, compliance, and violation handling. The role also involves collaborating with internal teams to ensure seamless marketplace operations and brand onboarding. With the rise of e-commerce and social media, this role offers a chance to be at the forefront of the industry and make a real impact on the company's growth.

As a remote worker, you will be working closely with a distributed team, and therefore, excellent written and verbal communication skills are essential. The company is committed to providing a supportive and inclusive work environment, with opportunities for career growth and professional development.

What You Will Do

• Manage TikTok shops, including setup, inventory, SPS, violations, and compliance
• Conduct affiliate outreach and manage Discord communities for TikTok Shop growth
• Execute TikTok ads and strategy to drive sales and engagement
• Support multiple e-commerce storefronts across Amazon, Walmart, and TikTok
• Collaborate with internal teams to ensure smooth marketplace operations and brand onboarding
• Analyze sales data and metrics to optimize ads campaigns and improve performance
• Develop and implement strategies to increase brand awareness and customer engagement
• Participate in brainstorming sessions to ideate new marketing initiatives
• Stay up-to-date with the latest TikTok trends and algorithm changes to adjust ads strategy accordingly
• Provide exceptional customer support and respond to customer inquiries in a timely and professional manner

What We Are Looking For

• Proven experience managing TikTok Shops, with a strong knowledge of SPS, compliance, and violation handling
• Experience in affiliate outreach and community management (Discord preferred)
• Skilled in TikTok ads and strategy execution
• Familiarity with marketplace tools and listing systems
• Strong written and verbal English communication skills for customer-facing support
• Background in Amazon tools is a plus (future roles may expand to Amazon-focused tasks)
• Ability to work in a fast-paced environment and adapt to changing priorities
• Strong analytical and problem-solving skills
• Excellent time management and organizational skills

Nice to Have

• Experience with other social media platforms and ads management
• Knowledge of HTML, CSS, and JavaScript
• Familiarity with project management tools and software
• Experience working with remote teams and distributed workplaces

Benefits and Perks

• Health Insurance (HMO)
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay

• When applying, make sure to highlight your experience with TikTok Shop management and ads strategy in your resume and cover letter.
• Practice your knowledge of SPS, compliance, and violation handling, as these will be key areas of focus in the role.
• Be prepared to provide examples of successful ads campaigns you have executed in the past and how you measured their success.
• Familiarize yourself with the company's products and services, as well as their target audience, to demonstrate your understanding of their business needs.
• Be ready to discuss your experience working with remote teams and how you stay organized and motivated in a distributed work environment.
• Consider creating a portfolio of your work, including examples of your ads campaigns and their results, to showcase your skills and experience.