EAP Counsellors, Psychologist and Social Workers (New Zealand)
WFA Digital Insight
The demand for skilled mental health professionals has grown significantly, with a 25% increase in remote healthcare jobs in the past year. As the world shifts towards digital healthcare, companies like TELUS are at the forefront, providing support to millions of employees globally. With the rise of remote work, the need for experienced EAP counsellors has never been more pressing. TELUS stands out for its commitment to innovation and employee well-being, making this role an attractive opportunity for those looking to make a meaningful impact. Before applying, candidates should be aware of the importance of flexibility, strong clinical skills, and a passion for delivering exceptional patient care.
Job Description
About the Role
As an EAP Counsellor at TELUS, you will be part of a dynamic virtual team dedicated to providing mental health support to a diverse client base. Your role will involve working closely with clients, assessing their needs, and developing personalized plans to promote their well-being. You will have the flexibility to set your own schedule, choosing when and how you work, allowing for a better work-life balance.The role of an EAP Counsellor is crucial in today's fast-paced, often stressful work environment. By providing accessible, confidential support, you will be helping individuals navigate challenging situations, improve their mental health, and enhance their overall quality of life. Your expertise and passion for delivering exceptional care will be valued and supported by a team of like-minded professionals.
TELUS Health is dedicated to empowering every person to live their healthiest life, and as part of this team, you will contribute to a culture that prioritizes innovation, compassion, and excellence. With a focus on leveraging technology to improve health outcomes, TELUS Health is a leader in the global health and well-being sector, making this an exciting time to join the company.
What You Will Do
- Provide short-term counselling services to clients, focusing on issues such as depression, anxiety, and anger management.
- Conduct assessments to identify client needs and develop appropriate intervention strategies.
- Offer support and guidance to clients, either face-to-face, over the telephone, or via video conferencing, depending on their preferences and needs.
- Collaborate with other healthcare professionals to ensure comprehensive care for clients.
- Utilize IT-based case management systems to manage client information, schedule sessions, and track progress.
- Participate in ongoing professional development to enhance your clinical skills and stay updated on best practices in mental health support.
- Engage with a diverse client base, including individuals from various cultural backgrounds and industries.
- Work flexible hours, including weekdays, weekends, and evenings, to accommodate the needs of your clients.
- Contribute to a nurturing, professional environment that values your expertise and dedication to delivering high-quality care.
What We Are Looking For
- Full membership registration as a Psychologist, Psychotherapist, or Social Worker with at least 4 years of experience.
- Proven ability in short-term counselling, with a strong background in managing mental health issues.
- Excellent communication skills, with experience in face-to-face, telephone, and/or video counselling.
- Strong organizational skills, including the ability to manage your time effectively and prioritize tasks.
- Technical proficiency, with comfort using IT-based case management systems.
- A passion for delivering exceptional patient care and a commitment to ongoing professional development.
- Ability to work independently and as part of a team, with a flexible approach to your work.
Nice to Have
- Experience working with diverse client populations, including those from different cultural backgrounds.
- Knowledge of digital health technologies and their application in mental health support.
- Certification in a specialized area of mental health, such as trauma or addiction counseling.
- Previous experience working in a remote or virtual team environment.
Benefits and Perks
- Flexible working hours, allowing you to choose when and how you work.
- Access to a diverse client base, providing opportunities to broaden your professional horizons.
- Supportive team environment, with ample resources and comprehensive training.
- Managed calendar, with all incoming referrals handled through an advanced case management system.
- Opportunity to work with a global leader in health and well-being services, making a meaningful impact on the lives of millions of people.
- Professional development opportunities, to enhance your clinical skills and stay updated on best practices.
- Competitive compensation package, reflecting your experience and qualifications.
- Access to cutting-edge technology and digital health tools, to support your work and enhance client outcomes.
How to Stand Out
- Ensure you have all necessary qualifications and registrations before applying, as these are non-negotiable requirements for the role.
- Highlight your experience in short-term counselling and your ability to work with diverse client populations.
- Familiarize yourself with IT-based case management systems, as proficiency in these tools is essential for the position.
- Prepare examples of how you have managed complex mental health issues and supported clients in achieving their goals.
- Consider obtaining certification in a specialized area of mental health to enhance your application and demonstrate your expertise.
- Be prepared to discuss your approach to delivering exceptional patient care and your commitment to ongoing professional development.
This is a remote position listed on WFA Digital, the platform for professionals who work from anywhere. Browse more remote jobs across all categories.