Engineering Manager, Bill Pay

About the Role

The role is situated within a dynamic and growing organization, with a strong product counterpart bringing deep expertise in accounts payable. The Bill Pay team already consists of three engineers, with plans for expansion, providing a solid foundation for the Engineering Manager to build upon. The position requires a seasoned leader who can balance short-term product delivery with long-term strategic planning, ensuring the team's efforts align with Float's overall mission and goals.

Float's culture is built on feedback, decentralization, and a passion for innovation, providing an environment where every team member feels valued and empowered to contribute. The company's commitment to simplifying finance for Canadian businesses is reflected in its customer-obsessed approach, entrepreneurial spirit, and dedication to continuous learning and growth.

What You Will Do

• Lead the Bill Pay engineering team in delivering high-quality products and features, focusing on customer experience and operational efficiency.
• Collaborate closely with the product team to establish credible quarterly commitments and ensure strong operational rigor in achieving these goals.
• Develop and implement strategies to balance near-term product delivery with the remediation of legacy technical debt and under-the-hood improvements.
• Own the observability, monitoring, and operational follow-through for the systems and experiences under the team's responsibility.
• Foster a culture of clarity, feedback, standards, and development within the team, promoting healthy execution patterns and sustainable performance expectations.
• Act as a strong counterpart to stakeholders, pushing for necessary changes and communicating effectively to ensure alignment and support.
• Drive team effectiveness through continuous improvement, leveraging tools, processes, and best practices to enhance productivity and quality.
• Engage in people management and development, ensuring each team member has a clear growth path and the support needed to excel in their role.
• Contribute to the overall engineering strategy, bringing insights and expertise to help shape the technical direction of Float's products.

What We Are Looking For

• 5+ years of experience in software engineering, with a focus on leadership and management of engineering teams.
• Strong technical background in areas relevant to digital payments and financial services.
• Proven track record of successfully leading teams in fast-paced, dynamic environments.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Experience with Agile development methodologies and version control systems.
• Strong problem-solving skills, with the ability to analyze complex issues and develop creative solutions.
• Passion for innovation and continuous learning, with a keen interest in fintech and digital payments.
• Experience with cloud-based technologies and microservices architecture is a plus.
• Familiarity with regulatory requirements and compliance in the financial services sector.

Nice to Have

• Experience with machine learning or data analytics, particularly in the context of financial services.
• Knowledge of DevOps practices and tools, such as CI/CD pipelines and containerization.
• Familiarity with design thinking principles and human-centered design methodologies.
• Certification in agile methodologies, such as Scrum Master or Product Owner.
• Participation in open-source projects or personal coding initiatives.

Benefits and Perks

• Competitive salary and benefits package, reflecting Float's commitment to attracting and retaining top talent.
• Opportunity to work with a fast-growing, innovative company that is shaping the future of financial services in Canada.
• Collaborative, dynamic work environment that fosters creativity, feedback, and growth.
• Flexible remote work arrangements, with the option to work from Float's offices in Toronto.
• Access to professional development opportunities, including training, mentorship, and conference attendance.
• Comprehensive health and wellness benefits, including mental health support and employee assistance programs.
• Generous parental leave policy, reflecting Float's support for work-life balance and family well-being.
• Annual stipend for professional development and continuous learning.

• Tip: Showcase your technical leadership skills by providing specific examples of your experience in managing engineering teams and driving technical projects forward.
• When discussing your background, highlight any relevant experience in fintech, digital payments, or financial services, and explain how your skills can be applied to Float's products and mission.
• Prepare to talk about your approach to balancing short-term product delivery with long-term strategic planning, and how you ensure teams are aligned with company goals.
• Demonstrate your passion for innovation and continuous learning by discussing books, articles, or conferences related to fintech and leadership that have inspired you.
• Be ready to provide feedback on Float's products or services, showcasing your critical thinking and problem-solving skills, and your ability to think like a customer.
• Research Float's culture and values, and be prepared to discuss how your own values and work style align with the company's mission and approach.
• Consider preparing questions to ask the interviewer about the team's dynamics, the company's approach to innovation, and opportunities for growth and development within the role.