Engineering Manager, Billing Platform

About the Role

The billing team at Sentry plays a vital role in ensuring that every observable event is accurately measured, priced, and billed. This requires a deep understanding of distributed systems, financial accuracy, and product usage patterns. As the Engineering Manager, you will be expected to provide technical leadership and guidance on complex distributed systems and design, while also driving the team's roadmap and ensuring alignment with organizational objectives.

Sentry's commitment to innovation and customer trust is reflected in its cutting-edge approach to application monitoring. As a leader in this space, the company is dedicated to empowering developers to build better software, faster. The Engineering Manager, Billing Platform role is a key part of this mission, and the successful candidate will be expected to embody these values and drive them forward within their team.

What You Will Do

• Define and drive the team's roadmap, aligning goals with organizational objectives and contributing to the overall platform strategy.
• Provide technical leadership and guidance on complex distributed systems and design, ensuring the team is proactively identifying areas for improvement.
• Partner closely with business and technical teams to translate business goals into actionable objectives and scalable solutions.
• Lead, mentor, and grow a team of talented engineers, including Staff-level engineers, building a culture of technical excellence, collaboration, continuous learning, and innovation.
• Effectively communicate team progress, challenges, and strategic direction to senior leadership, stakeholders, and the wider organization.
• Represent the team's work internally and externally, including through blog posts and presentations.
• Develop and maintain a deep understanding of product usage patterns, financial accuracy, and distributed systems.
• Collaborate with cross-functional teams to build systems that enable new products and pricing models.
• Ensure the team is delivering high-quality solutions that meet customer needs and align with organizational objectives.
• Foster a culture of continuous learning and innovation within the team, encouraging experimentation and calculated risk-taking.

What We Are Looking For

• Experience working on a customer-facing product, ideally within developer tools or high-traffic product surfaces.
• Experience owning a product area end-to-end, from shipping new features through long-term maintenance and iteration.
• Excellent communication skills and an ability to articulate technical concepts and tradeoffs clearly and succinctly.
• Experience with scoping work, performing resource allocation, and establishing engineering milestones and delivery dates.
• 5+ years of professional engineering experience, preferably with Python, JavaScript/TypeScript, or similar technologies.
• 2+ years of engineering management experience, with a proven track record of leading high-performing teams.
• Strong understanding of distributed systems, software architecture, and technical design patterns.
• Experience with cross-functional collaboration, including working with product, finance, and infrastructure teams.
• Ability to drive technical direction and provide guidance on complex technical issues.

Nice to Have

• Experience with machine learning or AI-native technologies, particularly in the context of application monitoring.
• Familiarity with Sentry's products and services, or similar technologies in the industry.
• Experience with cloud-based infrastructure and scalable systems.
• Knowledge of financial systems and billing platforms, particularly in the software industry.
• Experience with mentoring and growing junior engineers, including providing feedback and guidance.

Benefits and Perks

• Competitive salary and benefits package, including health insurance, retirement plans, and paid time off.
• Opportunity to work with a cutting-edge technology company and contribute to the development of innovative products.
• Collaborative and dynamic work environment, with a strong focus on teamwork and open communication.
• Professional development opportunities, including training, mentorship, and conference attendance.
• Flexible working arrangements, including remote work options and flexible hours.
• Access to the latest tools and technologies, including cloud-based infrastructure and scalable systems.
• Recognition and rewards for outstanding performance, including bonuses and stock options.
• A culture of continuous learning and innovation, with a strong focus on experimentation and calculated risk-taking.

• To stand out in this role, be prepared to showcase your technical expertise in distributed systems and software architecture, as well as your ability to drive cross-functional collaboration and technical leadership.
• Make sure to highlight your experience with customer-facing products and your understanding of product usage patterns, financial accuracy, and technical design patterns.
• When preparing for interviews, focus on showcasing your ability to communicate technical concepts clearly and succinctly, as well as your experience with scoping work, resource allocation, and establishing engineering milestones.
• Consider creating a portfolio that demonstrates your technical skills and experience, including any relevant projects or contributions to open-source software.
• Be prepared to negotiate your salary and benefits package, taking into account the company's budget and industry standards. Don't be afraid to ask for what you're worth, and be sure to highlight your unique skills and experience.
• When researching the company, pay attention to its culture and values, and be prepared to ask questions about how they support remote work and employee development. This will show that you're interested in the company's values and mission, and that you're willing to do your due diligence.