Enterprise Account Manager (Client-Facing | Enterprise-Level Experience Required

## About the Role As an Enterprise Account Manager at Hire Hangar, you will be responsible for managing and growing long-term client relationships with a focus on retention and expansion. This is a front-facing, video-heavy role that requires confidence on camera, exceptional verbal communication skills, and the ability to engage, influence, and build trust with senior and executive-level stakeholders. You will serve as a trusted partner to clients, managing ongoing relationships, driving expansion opportunities, and ensuring a premium, high-touch client experience.

The successful candidate will have a deep understanding of executive-level communication, a proven track record of managing high-value client accounts, and experience working in a remote environment. You will be part of a global team and will be expected to collaborate with internal teams to ensure seamless delivery and client satisfaction.

Hire Hangar is committed to providing a supportive and inclusive work environment that allows its employees to thrive. With a strong focus on employee growth and development, the company offers opportunities for professional advancement and skill enhancement.

## What You Will Do - Serve as the primary point of contact for enterprise-level client accounts - Manage and grow long-term client relationships with a focus on retention and expansion - Lead virtual client meetings, reviews, and presentations with senior stakeholders - Identify upsell and cross-sell opportunities within existing accounts - Act as a trusted advisor by understanding client goals, challenges, and success metrics - Collaborate with internal teams to ensure seamless delivery and client satisfaction - Maintain accurate account documentation, forecasts, and reporting in CRM systems - Develop and execute account plans to achieve client satisfaction and revenue growth - Conduct regular business reviews with clients to ensure their needs are being met - Stay up-to-date with industry trends and developments to identify new business opportunities

## What We Are Looking For - Proven experience as an Account Manager handling enterprise or high-value client accounts - Demonstrated success managing long-term, client-facing relationships at a senior level - Prior remote work experience is required, including fluency with remote collaboration tools - Exceptional verbal communication skills with a confident, professional on-camera presence - Ability to engage, influence, and build trust with senior and executive-level stakeholders - Highly self-motivated, reliable, and capable of working independently in a remote environment - Familiarity with CRM platforms like Salesforce, HubSpot, or similar - Experience managing enterprise or strategic accounts in B2B or service-based environments - Background in consultative relationship management or post-sale account ownership

## Nice to Have - Experience in industries where professionalism, presentation, and brand representation are critical - Familiarity with structured account management or customer success frameworks - Knowledge of proposal, contract, and e-signature tools like PandaDoc, DocuSign, or similar - Scheduling and account management tools experience

## Benefits and Perks - Competitive compensation package - Opportunity for professional growth and development - Remote work environment with flexible working hours - Access to cutting-edge tools and technologies - Collaborative and supportive team environment - Regular performance reviews and feedback - Professional development opportunities - Health and wellness programs - Paid time off and holidays

• Make sure to tailor your resume and cover letter to the specific requirements of the role, highlighting your experience with CRM systems and client relationship management.
• Prepare to showcase your on-camera presence and communication skills, as this is a video-heavy role.
• Research the company's values and mission to demonstrate your alignment with their goals and culture.
• Be prepared to provide specific examples of your experience managing high-value client accounts and driving business growth.
• Show enthusiasm and interest in the company and role, and be prepared to ask thoughtful questions during the interview process.
• Don't be afraid to negotiate salary and benefits if offered the role, and have a clear understanding of your worth and requirements.
• Keep an eye out for red flags such as lack of communication, unclear expectations, or unrealistic demands, and trust your instincts if something feels off during the application or interview process.