Enterprise Sales Engineer - Rockies

About the Role

Day-to-day, you will work closely with the sales team to articulate Datadog's value proposition, vision, and strategy to customers. You will own the technical engagement with customers during the trial phase, ensuring that they understand the benefits and capabilities of Datadog's products. Your ability to communicate technical information in a clear and concise manner will be crucial in building trust and credibility with potential clients.

The role is part of a hybrid workplace, offering the flexibility of remote work while also providing opportunities for in-person collaboration and teamwork. As someone who values work-life harmony, you will appreciate the flexibility that this role offers, allowing you to create a schedule that best fits your needs.

What You Will Do

• Partner with the sales team to articulate Datadog's value proposition, vision, and strategy to customers
• Own technical engagement with customers during the trial phase, ensuring successful conclusion
• Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
• Deliver product and technical briefings/presentations to potential clients
• Maintain accurate notes and feedback in CRM regarding customer input, both wins and losses
• Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape
• Collaborate with the product team to provide feedback and insights from customers, helping to prioritize features and drive product development
• Develop and execute evaluation plans with customers to demonstrate the value of Datadog's products
• Stay up-to-date with industry trends, competitor activity, and emerging technologies to maintain a competitive edge

What We Are Looking For

• Passion for educating customers on observability risks and the ability to build and execute an evaluation plan
• Strong written and oral communication skills, with the ability to understand and articulate both the business benefits and technical advantages of Datadog's offering
• Experience in programming/scripting with languages such as Java, Python, Ruby, Go, Node.JS, PHP, and .NET
• Minimum of 3+ years in a Sales Engineering or DevOps Engineering role
• Ability to sit up to 4 hours, with the capability to travel to and from client sites
• Ability to travel via auto, train, or air up to 45% of the time
• Strong problem-solving skills, with the ability to analyze complex technical issues and develop creative solutions
• Experience working in a fast-paced, dynamic environment, with the ability to prioritize tasks and manage multiple projects simultaneously

Nice to Have

• Experience with cloud-based technologies and platforms
• Knowledge of DevOps practices and tools
• Familiarity with Datadog's products and services
• Certification in sales engineering or a related field
• Experience working in a remote or distributed team environment

Benefits and Perks

• Best-in-breed onboarding to ensure a smooth transition into the role
• Generous global benefits, including health insurance, retirement plans, and paid time off
• Intra-departmental mentor and buddy program for in-house networking and career development
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP) to incentivize long-term success
• Flexible working hours and remote work options to support work-life balance
• Access to the latest tools and technologies to stay ahead in the field
• Opportunities for professional growth and career advancement within the company
• A dynamic and supportive work environment that encourages collaboration and innovation

• Develop a strong understanding of Datadog's products and services, including their key features, benefits, and competitive advantages.
• Practice articulating complex technical concepts in a clear and concise manner, using real-world examples to illustrate your points.
• Highlight your experience working in fast-paced, dynamic environments, and your ability to prioritize tasks and manage multiple projects simultaneously.
• Be prepared to provide specific examples of times when you have successfully technically closed complex opportunities, and how you approached these situations.
• Research the company culture and values, and be prepared to discuss how your own values and work style align with those of Datadog.
• Consider creating a portfolio or repository of your work, including examples of evaluations, presentations, and other relevant projects, to demonstrate your skills and expertise to potential employers.
• Don't be afraid to ask questions during the interview process, such as what a typical day looks like in the role, or what opportunities there are for professional growth and development within the company.