Enterprise Systems Manager, Recruiting Systems
WFA Digital Insight
As demand for skilled recruiting professionals grows, Openai's need for an Enterprise Systems Manager underscores the importance of streamlining remote hiring processes. With a 25% increase in remote job postings in the last year, professionals with expertise in digital systems and workflow optimization are in high demand. Openai's commitment to innovation and artificial intelligence makes this role particularly intriguing. Candidates should be prepared to leverage their technical skills to drive efficiency and excellence in recruiting systems, and understand the evolving landscape of remote work.
Job Description
About the Role
The Enterprise Systems Manager, Recruiting Systems is a critical position within Openai's People Experience & Technology (PXT) team. This team is responsible for the core people platform that powers worker, recruiting, contingent, approvals, and lifecycle workflows across the company. The role involves managing and optimizing the recruiting platform, particularly Ashby and its connected workflows, to ensure governed, reliable, and scalable processes.The PXT team operates Workday, Ashby, and related people systems, focusing on building controls, monitoring, documentation, and auditability to support scale. The Enterprise Systems Manager will work closely with various teams, including Recruiting, HR Operations, Legal, Compensation, Analytics, IT, and PXT, to improve the reliability and control health of recruiting workflows.
What You Will Do
- Own specific recruiting workflow domains in Ashby and adjacent tools, including stages, fields, permissions, templates, and configuration standards.
- Partner on high-priority remediation work across start dates, offers, approvals, integrations, auditability, data integrity, and workflow controls.
- Design and implement governed workflow changes that balance recruiter usability with reporting trust, downstream integration reliability, and control requirements.
- Establish and maintain guardrails such as required and conditional fields, stage definitions, role-based permissions, approval logic, validation patterns, and change standards.
- Drive durable fixes for recurring operational issues by identifying root causes and resolving them through configuration, automation, documentation, or process redesign.
- Partner with PXT, IT, vendors, and People Analytics on integrations, monitoring, incident response, and failure-mode reduction across the recruiting ecosystem.
- Strengthen data quality by improving capture design, standard definitions, audit mechanisms, exception handling, and ongoing workflow governance.
- Support controlled releases by coordinating testing, UAT, rollout planning, stakeholder communications, enablement, and post-launch monitoring.
- Create and maintain SOPs, change records, training materials, and reference documentation that make recruiting systems easier to operate and less dependent on tribal knowledge.
- Help define the longer-term operating boundary between platform ownership in PXT and day-to-day service support in RecOps.
What We Are Looking For
- Deep, hands-on expertise with Ashby, including configuration in production environments and knowledge of the platform's strengths and areas for support.
- Strong working knowledge of recruiting workflows, offer processes, approvals, candidate and requisition data, and downstream system impacts.
- Hands-on experience configuring workflows, fields, permissions, templates, approval logic, reports, or integrations in a production environment within Ashby and an HRIS; Workday experience is strongly preferred.
- Demonstrated ability to lead scoped systems programs end to end, not only respond to break-fix queues or intake requests.
- Sound judgment around change control, access governance, and workflows.
- Experience with Workday or other HRIS / downstream people systems.
- Experience with integration monitoring, analytics tooling, or workflow automation.
- Experience in compliance-sensitive, audit-sensitive, or public-company-readiness environments.
- Experience supporting global or multi-entity recruiting workflows.
Nice to Have
- Experience with cloud-based HR systems and their integration with other tools.
- Knowledge of AI-powered recruiting tools and their potential applications.
- Certification in HRIS systems, such as Workday or similar platforms.
- Experience with project management tools and methodologies.
- Familiarity with data analytics and reporting tools.
Benefits and Perks
- Competitive salary and equity package.
- Comprehensive health insurance.
- Flexible remote work arrangement.
- Professional development opportunities.
- Access to cutting-edge technology and tools.
- Collaborative and dynamic work environment.
- Opportunities for career growth and advancement.
How to Stand Out
- Develop a strong understanding of Ashby and its capabilities to stand out in your application.
- Highlight your experience with HRIS systems, particularly Workday, to demonstrate your technical skills.
- Showcase your ability to design and implement efficient workflows and processes.
- Be prepared to discuss your experience with compliance and audit processes in previous roles.
- Consider creating a portfolio of your work, including examples of your workflow configurations and process improvements.
- Prepare to talk about your experience with data quality and how you have improved it in previous roles.
- Research Openai's culture and values to understand how your skills and experience align with their mission.
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