Epic Application Analyst - Ambulatory
WFA Digital Insight
The demand for skilled Epic Application Analysts has seen significant growth, with a focus on optimizing workflow processes through tailored EHR systems. As the healthcare industry continues to embrace digital solutions, professionals with expertise in Epic systems and a solid understanding of healthcare business workflows are in high demand. With the remote job market expanding, roles like this offer the flexibility and challenge that many professionals seek. Before applying, candidates should be aware of the specific Epic certifications required and the importance of strong analytical and communication skills in this role. Given the current market, where demand for digital health specialists is on the rise, this role presents an exciting opportunity for career growth.
Job Description
About the Role
The Epic Application Analyst position at OU Health is a pivotal role focused on the development, support, and functionality rollout of the Electronic Health Record (EHR) system. This analyst will be integral in optimizing the organization's workflow processes by building applications that meet specific needs. The role involves learning the EHR system's capabilities, applying knowledge of healthcare business workflows, and assisting in the implementation of a system that meets process requirements.Day-to-day, the analyst will provide technical support to end-users, perform routine maintenance tasks, and participate in testing and validation activities. Collaboration with cross-functional teams, including IT professionals, clinicians, and administrators, is key to supporting EHR initiatives and projects. Building strong relationships with the core customer base and facility leadership is also crucial.
The ideal candidate will have a strong analytical mindset, excellent organizational and verbal communication skills, and the ability to work independently and within teams. Understanding healthcare business processes and technology, as well as healthcare workflows and terminology, is essential.
What You Will Do
- Provide day-to-day technical support to end-users, including troubleshooting issues and resolving system errors.
- Perform routine maintenance tasks such as software updates, patches, and upgrades to ensure the stability and security of the EHR system.
- Participate in testing and validation activities for system changes, enhancements, and upgrades, following predefined change management processes.
- Assist in configuring and customizing the EHR system to meet specific needs and workflows of healthcare providers and organizations.
- Collaborate with cross-functional teams to support EHR initiatives and projects, facilitating communication and coordination.
- Maintain accurate documentation of system configurations, user procedures, and support issues.
- Build strong relationships with the core customer base and facility leadership.
- Assist in the development, support, and functionality rollout of the EHR system.
- Apply knowledge of healthcare business workflows to assist in the implementation of the EHR system.
What We Are Looking For
- Bachelor's Degree in a relevant field.
- 3-5 years of applicable IT or healthcare experience.
- Epic certification in a specified area is required, with multiple Epic certifications preferred.
- Analytical, organizational, and verbal communication skills.
- Ability to work independently and within teams.
- Strong understanding of healthcare business processes and technology.
- Proficiency in desktop tools, including Word, Excel, and PowerPoint.
Nice to Have
- Experience with Epic Implementation.
- Multiple Epic implementation experiences.
- Advanced certifications in Epic Applications.
Benefits and Perks
- Comprehensive benefits package, including PTO and 401(k).
- Opportunity to work with a leading healthcare organization.
- Professional development and growth opportunities.
- Remote work flexibility from specified locations within the United States.
- Access to the latest healthcare technology and systems.
How to Stand Out
- Ensure you have the required Epic certification and highlight your understanding of healthcare business workflows in your application.
- Prepare to showcase your analytical and problem-solving skills during the interview process.
- Having experience with Excel and other desktop tools can be beneficial, so be sure to mention any relevant skills.
- A portfolio or examples of previous work with EHR systems can significantly strengthen your application.
- Research the company culture and values to understand how your skills and experience align with OU Health's mission.
- Be prepared to discuss your experience working in remote teams and your ability to communicate effectively in a distributed work environment.
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