Epic Systems Analyst (Ambulatory/Orders/MyChart)

About the Role

The role involves conducting research on possible solutions, making recommendations based on findings, and developing detailed analysis for proposals that outline feasibility, scalability, and costs. You will also suggest, design, test, implement, and evaluate solutions, ensuring that they meet the business needs and are aligned with the company's goals.

SSM Health is a leading healthcare provider that is committed to delivering high-quality patient care, and this role will play a critical part in achieving that mission. You will be working closely with cross-functional teams, including clinical, operational, and technical stakeholders to ensure that the Epic systems and applications are optimized and aligned with business objectives.

What You Will Do

• Contribute to service line research for business needs and translate into technical enhancements necessary for configuration and business process changes
• Develop proposals that outline feasibility and costs, and present them to stakeholders
• Code complex functions, including building application tables and reports for multiple Epic applications
• Test build to ensure quality delivery to business partners
• Implement and stabilize core business applications, researching application infrastructure needs, associated hardware, endpoints, and databases
• Proactively identify and solve complex problems, using innovative methods to think beyond existing solutions
• Research and recommend best practices for scalability, supportability, ease of maintenance, and system performance
• Analyze, prioritize, and organize technical requirement specifications using data, diagrams, and flowcharts to inform decision making
• Lead functional teams or projects in a project management role with moderate resource requirements, risk, and/or complexity
• Plan and coordinate with internal and external stakeholders to establish project scope, system goals, and requirements
• Troubleshoot and resolve complex integrated issues crossing applications and work with vendors to solve issues

What We Are Looking For

• Bachelor's degree in computer science or related field, or equivalent years of experience and education
• Three years' relevant experience with Epic functionality, design, configuration, and technical environment concepts/functions
• Experience in Epic builds required
• Epic certified or accredited in one or more modules
• Strong analytical and problem-solving skills, with the ability to think critically and outside the box
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams
• Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously
• Ability to work in a fast-paced environment, with a focus on delivering high-quality results

Nice to Have

• Experience with integrated third-party applications and systems
• Knowledge of healthcare operations and clinical workflows
• Experience with project management tools and methodologies
• Certification in ITIL or other relevant certifications

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work with a leading healthcare provider
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Flexible work arrangements, including remote work options
• Access to cutting-edge technology and tools
• Comprehensive benefits package, including medical, dental, and vision insurance
• 401(k) matching and retirement savings plan
• Paid time off and holidays
• Employee assistance program and wellness initiatives

• When applying for this role, make sure to highlight your experience with Epic systems and digital skills, as well as your ability to work in a fast-paced environment.
• Be prepared to showcase your analytical and problem-solving skills, and provide examples of how you have applied these skills in previous roles.
• Emphasize your ability to communicate effectively with cross-functional teams and stakeholders, and provide examples of successful projects you have led or been a part of.
• Consider obtaining Epic certification or accreditation to increase your chances of getting hired.
• Be prepared to discuss your experience with project management tools and methodologies, and how you have applied these in previous roles.
• Research SSM Health and the role thoroughly, and be prepared to ask informed questions during the interview process.
• Highlight your ability to work independently and as part of a team, and provide examples of how you have done this in previous roles.