Equipment Account Manager, Dental
WFA Digital Insight
The demand for skilled account managers in the dental industry is on the rise, with a 25% increase in job postings over the past year. As the shift towards remote work continues, companies like Henry Schein are looking for professionals who can navigate complex sales landscapes and build strong relationships with clients. With the right combination of industry knowledge, sales acumen, and technical skills, candidates can thrive in this role. Before applying, it's essential to understand the company's focus on customer satisfaction and revenue growth, as well as the need for strong communication and problem-solving skills.
Job Description
About the Role
The Equipment Account Manager, Dental role at Henry Schein is a remote opportunity that requires a unique blend of sales, customer service, and technical skills. As a key member of the team, you will be responsible for managing a portfolio of non-traditional customers, including DSOs, community health centers, and government institutions. Your day-to-day responsibilities will involve building and maintaining strong relationships with clients, identifying growth opportunities, and developing strategies to drive sales and revenue growth.The role is part of a larger team that focuses on delivering exceptional customer experiences and driving business results. You will work closely with cross-functional teams, including sales, marketing, and operations, to align strategies and ensure seamless execution of plans. With a focus on customer satisfaction and revenue growth, you will be expected to analyze sales data, identify trends, and provide insights to senior management.
As a remote worker, you will need to be self-motivated, disciplined, and able to work independently. You will also need to be an excellent communicator and able to build strong relationships with clients and colleagues alike.
What You Will Do
- Manage a portfolio of non-traditional customers, including DSOs, community health centers, and government institutions
- Develop and implement strategies to drive sales and revenue growth
- Build and maintain strong relationships with clients and identify growth opportunities
- Analyze sales data, identify trends, and provide insights to senior management
- Collaborate with cross-functional teams, including sales, marketing, and operations
- Create educational materials and programs to enhance product understanding and sales techniques
- Provide training and support to field teams to ensure they are equipped to effectively sell and service non-traditional customers
- Work closely with field teams to provide ongoing direction, support, and guidance
- Develop and execute a strategic business plan that aligns with organizational goals
What We Are Looking For
- 5+ years of experience in sales, account management, or a related field
- Strong knowledge of dental equipment and digital technology
- Excellent communication, interpersonal, and problem-solving skills
- Ability to work independently and as part of a team
- Strong analytical and organizational skills
- Proficiency in Excel and other MS Office applications
- Experience working with non-traditional customers, including DSOs and community health centers
Nice to Have
- Experience with CRM software and sales automation tools
- Knowledge of dental imaging, practice management, and software
- Field experience on construction sites and working with third-party contractors
- Dental plumbing/electrical knowledge for quoting/design
Benefits and Perks
- Competitive salary and benefits package
- Opportunity to work remotely and flexible working hours
- Comprehensive training and support program
- Collaborative and dynamic work environment
- Access to cutting-edge technology and tools
- Professional development and growth opportunities
How to Stand Out
- Develop a strong understanding of the dental industry and the needs of non-traditional customers
- Showcase your ability to build and maintain strong relationships with clients and colleagues
- Highlight your analytical and problem-solving skills, and provide examples of how you have used data to drive business results
- Be prepared to discuss your experience with sales automation tools and CRM software
- Research the company's focus on customer satisfaction and revenue growth, and be prepared to discuss how you can contribute to these goals
- Consider creating a portfolio that showcases your sales and account management experience, and be prepared to discuss your approach to sales and customer service
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