Escrow Processing Support Specialist II

## About the Role The Escrow Processing Support Specialist II position is a key component of Stewart's real estate services, focusing on the administrative and support duties necessary for the successful completion of escrow processes. Day-to-day, this role entails performing centralized clerical tasks, communicating with branch offices, and following standard procedures to ensure the smooth operation of real estate transactions. It is a vital part of the production center or branch office, contributing to the efficiency and effectiveness of the team. The role matters because it supports the core functions of Stewart's business, facilitating the initiation and closing of escrows for residential and commercial properties.

The team context for this position involves working closely with other members of the escrow team, including escrow officers, title examiners, and other support staff. The ability to understand how assigned duties integrate with the team's overall objectives and how the team fits into the broader organizational structure is crucial. Reporting structures may vary but typically involve working under the supervision of an escrow manager or team lead.

In this capacity, the Escrow Processing Support Specialist II plays a pivotal role in ensuring that all aspects of the escrow process are handled with precision and care, from the initial setup to the final closing. This includes preparing and reviewing documents, maintaining accurate records, and coordinating with various stakeholders to ensure that transactions proceed smoothly.

## What You Will Do - Perform centralized clerical processing of all documents related to the initiation or closing of escrows.

• Communicate information and instructions to branch offices as needed.
• Follow standard procedures and guidelines to ensure compliance and efficiency.
• Understand the relationship between assigned duties and the overall team objectives.
• Recognize and solve typical problems that arise during the escrow process.
• Communicate moderately complex information in routine situations, primarily within the team.
• Manage your workload effectively under general supervision.
• Participate in training and professional development to enhance skills and knowledge.
• Collaborate with the escrow team to achieve common goals and resolve challenges.
• Assist in the implementation of new processes or technologies aimed at improving escrow services.
• Maintain confidentiality and handle sensitive information with discretion.

## What We Are Looking For - High school diploma required; Bachelor’s degree preferred.

• Typically, 2+ years of related work experience in an escrow or similar administrative role.
• Strong organizational and time management skills.
• Ability to work accurately with attention to detail.
• Effective communication and interpersonal skills.
• Proficiency in using computer systems and software relevant to the escrow process.
• Understanding of real estate terminology and the escrow process.
• Ability to work in a fast-paced environment and manage multiple tasks.
• High level of integrity and professionalism.

## Nice to Have - Experience with title insurance and real estate transactions.

• Knowledge of local and state laws governing escrow practices.
• Certification in a related field, such as an Escrow Assistant certification.
• Bilingual or multilingual skills, depending on the region and client base.
• Previous experience working in a remote or distributed team environment.

## Benefits and Perks - Competitive salary.

• Comprehensive benefits package, including health and wellness insurance options.
• Paid time off and holidays.
• 401(k) with company match.
• Employee stock purchase program.
• Employee discounts on company services.
• Opportunities for professional growth and development.
• Recognition and reward programs for outstanding performance.
• Access to cutting-edge technologies and training to enhance your skills.
• Flexible working conditions, including remote work options.

- Develop your technical skills: Familiarize yourself with software and platforms commonly used in escrow services to stand out as a tech-savvy candidate.

• Highlight organizational skills: Emphasize your ability to manage multiple tasks, prioritize duties, and maintain accuracy in a fast-paced environment.
• Understand the industry: Research the real estate and title insurance industries to demonstrate your understanding of the escrow process and its importance.
• Prepare examples of problem-solving: Be ready to provide specific examples of times when you identified and solved problems in previous roles.
• Showcase your communication skills: Highlight your ability to communicate complex information clearly and effectively, both in writing and verbally.
• Research the company culture: Understand Stewart's values and mission to show how you can contribute to and thrive in their work environment.
• Be prepared for a skills assessment: Some companies may require a practical skills test as part of the interview process, so be prepared to demonstrate your proficiency in relevant software or tasks.