Executive Assistant
WFA Digital Insight
The demand for skilled executive assistants has grown significantly in recent years, with a 25% increase in remote job postings. As companies like Better expand their global reach, the need for talented professionals who can manage complex schedules, communications, and data with precision has become paramount. With the rise of remote work, executive assistants must be adept at using tools like HubSpot and Salesforce to streamline processes and drive efficiency. Better, a leading telecommunications solutions provider, is seeking an exceptional executive assistant to support their fast-moving UK Managing Director. Candidates should be prepared to showcase their expertise in managing high-stakes environments, prioritizing tasks, and anticipating needs.
Job Description
About the Role
The Executive Assistant role at Better is a critical positions that requires a highly skilled and experienced professional to support the UK Managing Director. As the right-hand person to the Managing Director, you will be responsible for managing their diary, scheduling meetings, and ensuring seamless communication with internal and external stakeholders. Your expertise in using HubSpot and Salesforce will be essential in streamlining processes, managing data, and driving efficiency.The successful candidate will be a strategic thinker, able to anticipate needs, and provide proactive support to the Managing Director. You will be working in a fast-paced environment, where no two days are the same, and your ability to prioritize tasks, manage multiple projects, and maintain confidentiality will be essential.
Better is a dynamic and supportive team, and as an Executive Assistant, you will be an integral part of the team. You will have the opportunity to work with a talented group of professionals who are passionate about delivering exceptional customer service and driving business growth.
What You Will Do
- Act as the Managing Director's trusted gatekeeper and first point of contact
- Manage diary, meetings, priorities, and follow-ups with 100% accuracy
- Draft flawless, UK-standard emails and communication
- Liaise confidently with senior executives, investors, and gatekeepers
- Secure meetings, solve problems, and anticipate needs before they arise
- Handle confidential information with absolute discretion
- Coordinate travel, logistics, and occasional personal admin
- Maintain organised, efficient systems that 'just work'
What We Are Looking For
- Proven experience as an Executive Assistant supporting C-suite or equivalent senior leadership in fast-paced, high-stakes environments
- Exceptional written and spoken English, with a UK-appropriate tone
- Strong judgement, initiative, and attention to detail
- Ability to think three steps ahead and manage shifting priorities
- Tech-savvy with MS Office, CRMs (HubSpot/Salesforce), and modern tools
- Comfortable working UK-aligned hours with flexibility when needed
- Calm, proactive, reliable - someone who doesn't miss the small things
Nice to Have
- Experience working in a remote or distributed team environment
- Familiarity with Perkbox and other employee benefits platforms
- Basic knowledge of accounting and financial management principles
Benefits and Perks
- Competitive salary paid in PHP or USD
- UK bank holidays off
- Fully remote working environment
- Access to Perkbox for discounts and rewards
- Participate in our employee referral scheme
- Monthly staff awards to celebrate achievements
- Opportunities for career growth and professional development
How to Stand Out
- Be prepared to provide specific examples of your experience working with HubSpot and Salesforce, and how you have used these tools to drive efficiency and streamline processes.
- Showcase your ability to work independently and as part of a remote team, and highlight your experience with virtual communication tools.
- Tailor your application to the company's specific needs, and research the company culture to demonstrate your understanding of their values and mission.
- Practice your proactive problem-solving skills, and be prepared to provide examples of times when you have anticipated needs and provided solutions.
- Be ready to discuss your experience working with confidential information, and highlight your ability to maintain confidentiality in a remote work environment.
- Prepare to discuss your long-term career goals, and how this role fits into your overall career aspirations.
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