Executive Assistant

About the Role

The role entails day-to-day support of the CEO, including calendar management, travel coordination, expense administration, meeting preparation, and note-taking. You will also serve as an extension of the CEO, managing follow-ups, tracking action items, and ensuring the CEO remains organized and focused on key strategic priorities.

Cyara is committed to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging. As an Executive Assistant, you will be an integral part of this mission, working in a fast-paced environment with a team of dedicated professionals.

What You Will Do

• Provide high-level administrative support to the CEO and Executive Leadership Team
• Coordinate executive activities, including calendar management and travel coordination
• Manage critical communications, including email and phone correspondence
• Support strategic initiatives, including research and data analysis
• Act as a central connector across the organization, facilitating communication and collaboration
• Develop and maintain relationships with key stakeholders, including employees, customers, and partners
• Prepare meeting materials, including agendas, minutes, and presentations
• Manage expense administration, including expense reports and reimbursements
• Coordinate special projects and events, including conferences and workshops
• Develop and maintain a thorough understanding of the company's operations, including products, services, and policies

What We Are Looking For

• 5+ years of experience as an Executive Assistant or in a similar administrative role
• Strong proficiency in Excel, including data analysis and reporting
• Excellent communication and interpersonal skills, with the ability to build strong relationships
• Highly organized and proactive, with the ability to prioritize tasks and manage multiple projects
• Strong business acumen, with a thorough understanding of business operations and management
• Ability to maintain confidentiality and handle sensitive information
• Strong problem-solving skills, with the ability to think critically and outside the box
• Experience working in a fast-paced environment, with the ability to adapt to changing priorities
• Strong attention to detail, with the ability to maintain accurate and up-to-date records

Nice to Have

• Experience working in a tech company or startup environment
• Familiarity with AI-powered customer experience assurance
• Certification in administrative assistance or a related field
• Experience with project management tools, including Asana or Trello

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work with a leading company in the AI-powered customer experience assurance industry
• Collaborative and dynamic work environment
• Professional development opportunities, including training and education
• Flexible work arrangements, including remote work options
• Access to cutting-edge technology and tools
• Comprehensive health and wellness package, including medical, dental, and vision coverage
• Generous paid time off, including vacation and sick leave
• 401(k) or retirement plan matching
• Employee stock options or equity
• Remote stipend or allowance

• Develop a strong understanding of the company's products and services, including AI-powered customer experience assurance, to demonstrate your interest and enthusiasm for the role.
• Highlight your expertise in Excel, including data analysis and reporting, to showcase your technical skills.
• Emphasize your ability to build strong relationships and communicate effectively, as these skills are essential for success in this role.
• Prepare examples of your experience working in fast-paced environments, including times when you had to adapt to changing priorities and manage multiple projects.
• Research the company's values and mission, and be prepared to discuss how you embody these principles in your work.
• Be prepared to discuss your experience working with confidential or sensitive information, and how you maintain confidentiality in your work.
• Develop a strong portfolio or examples of your work, including calendars, reports, and presentations, to demonstrate your skills and experience.