Executive Assistant, Product & Engineering
WFA Digital Insight
The demand for skilled executive assistants has seen a significant surge, with over 25% growth in job postings in the last year alone. As companies like Plaid continue to expand, the need for highly organized and proactive professionals to support leadership teams has become crucial. With Plaid's mission to unlock financial freedom for everyone, this role offers a unique opportunity to be part of a forward-thinking team. Candidates should be aware that this position requires not only administrative expertise but also the ability to navigate complex projects and build strong partnerships. Before applying, it's essential to understand the fast-paced environment and the importance of emotional intelligence in this role.
Job Description
About the Role
The Executive Assistant role at Plaid is a critical position that supports the Product and Engineering teams. As the right-hand person to the leadership, you will be responsible for ensuring the seamless operation of the team, managing complex calendars, and coordinating projects. This is a dynamic role that requires a highly motivated and organized individual who can think on their feet and navigate ambiguity with ease.The Product and Engineering teams at Plaid are at the forefront of innovation, working on cutting-edge projects that aim to transform the financial ecosystem. As an Executive Assistant, you will be an integral part of this process, providing administrative support, managing logistics, and ensuring that all projects are executed with precision. Your ability to build strong relationships with the team and external partners will be essential in driving success.
The role is based in the New York City office, offering a unique opportunity to work in a vibrant and fast-paced environment. With Plaid's commitment to diversity and inclusion, this role is an excellent chance for candidates to join a team that values creativity, innovation, and collaboration.
What You Will Do
- Provide executive and administrative support to 3-4 Product and Engineering leaders/teams
- Efficiently manage and own complex calendars, scheduling, and logistics for leaders
- Partner closely with leaders and teams, both internally and externally, with composure and discretion
- Coordinate internal meetings, ensure agendas are tracked, and action items are circulated and followed up on
- Execute cross-functional projects, including drafting team-wide communications and managing logistics for All Hands and internal events
- Manage complex travel arrangements and coordination
- Own end-to-end planning, vendor management, and execution of on-sites and team events
- Provide budget oversight and manage expenses across teams
- Develop and maintain relationships with internal stakeholders to ensure alignment and effective communication
- Stay up-to-date with industry trends and best practices, applying this knowledge to improve processes and procedures
What We Are Looking For
- 1-3 years of experience providing administrative or project support, preferably in a fast-paced technology or high-growth environment
- Experience directly supporting Directors, Senior Managers, or similar high-level team leads
- Highly organized, detail-oriented, and exhibits a strong sense of ownership
- Motivated and resourceful self-starter who can fearlessly execute and navigate through ambiguity
- Agility and flexibility to quickly respond to changing priorities and proactivity in anticipating the needs of others
- High degree of emotional intelligence coupled with excellent communication skills (both verbal and written)
- Proven ability to build strong partnerships and provide reliable, consistent support to colleagues and partners
- Strong proficiency in Excel and other productivity tools
- Ability to maintain confidentiality and handle sensitive information with discretion
Nice to Have
- Experience working in a technology or financial services industry
- Familiarity with project management tools and software
- Certification in administrative assistance or a related field
- Proficiency in additional languages
Benefits and Perks
- Competitive compensation package
- Opportunity to work with a dynamic and innovative team
- Comprehensive health insurance
- Generous PTO policy
- Access to professional development opportunities
- Flexible working hours and remote work options
- Equity in a growing company
- Discounts on products and services
- Access to a diverse and inclusive community,
How to Stand Out
- To stand out in your application, highlight specific examples of times when you've managed complex projects, coordinated travel arrangements, or built strong relationships with stakeholders.
- Make sure your resume and cover letter are tailored to the role, emphasizing your administrative experience, organizational skills, and ability to work in a fast-paced environment.
- Prepare to talk about your experience with Excel and other productivity tools, as well as your ability to learn new software quickly.
- Research Plaid's mission and values to understand the company culture and be prepared to discuss how you can contribute to it.
- Be prepared to provide examples of times when you've demonstrated emotional intelligence, such as navigating conflicts or building strong relationships with colleagues.
- Consider creating a portfolio or examples of your work, such as project plans or communications you've drafted, to demonstrate your skills and experience.
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