Executive Journey Strategy Manager

## About the Role As an Executive Journey Strategy Manager at Stripe, you will be at the forefront of shaping the company's executive engagement strategy. Your day-to-day will involve designing, managing, and continually refining the executive journey framework to ensure cohesive and measurable interactions between executives and Stripe. This role is pivotal in driving Stripe's 2026 executive engagement goals, requiring a deep understanding of strategy, operations, and executive-level experience design. You will work closely with cross-functional teams to ensure alignment and effective execution of the executive journey strategy.

The Executive Journey Strategy Manager position sits at the intersection of strategy, operations, and executive experience design, making it a unique and challenging role. Your ability to design and manage complex systems, coupled with your analytical and data proficiency skills, will be essential in driving the success of this initiative. The role's focus on executive engagement means you will have the opportunity to work with senior executives and influence strategic decisions that impact the company's growth and revenue.

Stripe's evolution into a coordinated executive engagement engine is a significant undertaking, and this role plays a critical part in that journey. By owning the orchestration layer that connects executive programs, leadership engagement, and account priorities, you will be instrumental in delivering Stripe's executive engagement goals. Your work will have a direct impact on the company's ability to grow its revenue and accelerate new business opportunities, making this a high-visibility and high-reward role.

## What You Will Do - Own the end-to-end executive journey framework for Stripe's priority accounts, ensuring executive engagements are sequenced, purposeful, and connected rather than one-off touchpoints.

• Develop and manage the executive journey system of record, defining what data matters, how it's tracked, and how visibility is shared across Marketing, Sales, and Leadership.
• Collaborate with Sales leadership and regional teams to define and operationalize account prioritization and executive mapping processes.
• Establish a measurement framework linking executive engagement to business outcomes such as pipeline velocity, deal progression, and relationship depth.
• Analyze engagement data to generate insights, identify patterns, and inform strategic recommendations to improve journey effectiveness and business impact.
• Partner with executive program owners to ensure each program fits into the broader journey model, enhancing the overall executive experience.
• Influence and align senior cross-functional stakeholders to adopt shared processes, prioritize accounts, and operate within a unified journey framework.
• Continuously refine and improve the executive journey framework based on feedback, data analysis, and emerging trends in executive engagement.
• Develop and maintain strong relationships with key stakeholders, including executive leadership, sales teams, and marketing professionals.

## What We Are Looking For - 7+ years of experience in strategy, operations, program management, or go-to-market roles within B2B or enterprise environments.

• Proven experience building cross-functional operating models that span marketing, sales, and leadership stakeholders.
• Strong systems thinker with experience designing tracking frameworks, dashboards, or operational processes that scale.
• Strong analytical and data proficiency, including experience working with datasets, building models or dashboards, and translating data into actionable insights.
• Exceptional stakeholder management skills, including comfort working with senior executives.
• Demonstrated ability to influence and drive alignment across cross-functional stakeholders without direct authority.
• Ability to translate strategic objectives into operational plans and execute them effectively.
• Experience with Salesforce or similar CRM systems, with the ability to leverage data to drive business decisions.

## Nice to Have - Experience in the financial technology sector or a related field.

• Knowledge of executive engagement strategies and best practices.
• Familiarity with data visualization tools and techniques.
• Certification in a relevant field, such as business administration or marketing.
• Experience with project management methodologies and tools.

## Benefits and Perks - Competitive salary and bonus structure.

• Comprehensive health insurance package, including medical, dental, and vision coverage.
• Generous paid time off policy, including vacation days, sick leave, and holidays.
• Opportunity to work with a cutting-edge technology company that is pushing the boundaries of financial infrastructure.
• Collaborative and dynamic work environment with a team of experienced professionals.
• Professional development opportunities, including training, mentorship, and education assistance.
• Flexible work arrangements, including remote work options and flexible hours.

- Highlight your experience with Salesforce and other CRM systems, as well as your ability to analyze data and drive business insights.

• Showcase your strategic thinking and operational planning skills, demonstrating how you can design and execute complex systems.
• Prepare examples of how you have influenced cross-functional stakeholders and driven alignment without direct authority.
• Be ready to discuss your experience with executive engagement strategies and how you can contribute to Stripe's executive journey framework.
• Emphasize your ability to work in a fast-paced environment and adapt to changing priorities and objectives.
• Show enthusiasm for the financial technology sector and a willingness to learn and grow with the company.