Expression of Interest

About the Role

As part of Hapana's team, you will be instrumental in helping the company achieve its mission of building better, not just bigger, fitness businesses. This involves working closely with various teams, including sales, customer success, operations, development, and product, to ensure a cohesive approach to growth. The role requires a deep understanding of what drives success in the fitness industry and how technology can be a catalyst for that success.

Given the company's commitment to connection, trust, and continuous improvement, the ideal candidate will be someone who thrives in a collaborative environment, values open communication, and is keen on solving problems creatively.

What You Will Do

• Participate in the development and implementation of strategies to enhance operational efficiency across various fitness businesses.
• Collaborate with the sales team to identify new business opportunities and support the growth of existing client relationships.
• Work closely with the customer success team to ensure high levels of client satisfaction and to identify areas for improvement in the service delivery process.
• Contribute to the design and delivery of training programs aimed at enhancing the digital skills of fitness professionals.
• Assist in the analysis of market trends and competitor activity to inform business decisions.
• Develop and maintain strong relationships with key stakeholders, including gym owners, studio managers, and franchise operators.
• Support the creation of engaging content and marketing materials to promote Hapana's services and values.
• Participate in cross-functional projects to drive business growth and improve the overall customer experience.
• Stay up-to-date with the latest trends and technologies in the fitness and tech industries, applying this knowledge to improve Hapana's offerings.
• Collaborate with the product development team to provide feedback and insights on new features and product enhancements.

What We Are Looking For

• Strong background in digital marketing, paid media, or a related field, with a focus on remote work and digital skills.
• Experience working in the fitness or tech industry, with an understanding of the challenges and opportunities in these sectors.
• Proven ability to work effectively in a remote team environment, with excellent communication and collaboration skills.
• Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
• Ability to adapt to a fast-paced, dynamic work environment, with a focus on continuous learning and improvement.
• Familiarity with project management tools and software, with the ability to prioritize tasks and manage time effectively.
• Commitment to Hapana's values, including a passion for building better fitness businesses and a belief in the importance of connection and trust.

Nice to Have

• Experience with automation tools and platforms, particularly those related to lead nurture and customer engagement.
• Knowledge of web development principles and programming languages, with an interest in how technology can drive business growth.
• Certification in digital marketing or a related field, with a focus on remote work and digital skills.
• Experience working with data analytics tools, with the ability to interpret complex data sets and provide actionable insights.

Benefits and Perks

• Competitive salary package, with opportunities for growth and professional development.
• Comprehensive benefits package, including health insurance, retirement planning, and paid time off.
• Flexible working arrangements, with the option to work remotely and balance work and personal life.
• Opportunities for professional growth and advancement, with a focus on continuous learning and development.
• Access to the latest technologies and tools, with ongoing training and support to ensure proficiency.
• Collaborative and dynamic work environment, with a team that values connection, trust, and open communication.
• Recognition and reward for outstanding performance, with a focus on celebrating successes and achievements.

• Highlight your digital skills: Ensure your resume and cover letter clearly outline your experience with digital tools and platforms, and be prepared to provide examples of how you've applied these skills in previous roles.
• Showcase your passion for fitness: Demonstrate your knowledge of the fitness industry and your enthusiasm for Hapana's mission to build better fitness businesses.
• Prepare for a culture-fit interview: Be ready to discuss how your values and work style align with Hapana's emphasis on connection, trust, and continuous improvement.
• Demonstrate problem-solving skills: Come prepared with examples of how you've tackled complex challenges in previous roles, and be ready to discuss your approach to problem-solving in a collaborative environment.
• Research the company thoroughly: Make sure you have a deep understanding of Hapana's products, services, and values, and be prepared to ask informed questions during the interview process.
• Emphasize your ability to work remotely: Highlight your experience working in remote teams and your ability to manage your time effectively, prioritize tasks, and maintain open communication with colleagues and clients.
• Be ready to discuss your long-term goals: Think about how this role aligns with your career aspirations and be prepared to discuss your long-term goals and how they intersect with Hapana's mission and vision.