Federal Services Operations Support Specialist

About the Role

Day-to-day responsibilities will involve coordinating advanced scheduling activities, processing payroll correction requests, and preparing operational variance reports. The ideal candidate will have a keen eye for detail, excellent organizational skills, and the ability to work in a fast-paced environment. Allied Universal's commitment to creating a dynamic and welcoming workplace makes this an attractive opportunity for those seeking a supportive team environment.

What You Will Do

• Coordinate scheduling support activities in WinTeam to support contract staffing requirements
• Process schedule adjustments and maintain schedule documentation within established timelines
• Review weekly scheduling activity reports for completeness and accuracy
• Track staffing vacancies and communicate open positions to recruiting personnel
• Monitor employee time-off requests and maintain related scheduling records
• Maintain workforce tracking logs, scheduling spreadsheets, and related administrative documentation
• Research and process payroll correction requests in coordination with payroll and field management
• Audit timekeeping records and scheduling entries to identify discrepancies requiring correction
• Support weekly payroll processing activities by validating workforce data and schedule alignment
• Maintain organized payroll and reimbursement documentation in accordance with company procedures

What We Are Looking For

• High school diploma or equivalent
• United States Citizenship (as required for government contract compliance)
• Valid driver's license if driving a company vehicle, or personal vehicle in the course of conducting business
• Excellent organizational and time management skills
• Strong attention to detail and ability to maintain accurate records
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Excellent communication and interpersonal skills
• Ability to maintain confidentiality and handle sensitive information
• Proficiency in Microsoft Office, particularly Excel

Nice to Have

• Experience with scheduling software, such as WinTeam
• Knowledge of payroll administration and timekeeping procedures
• Familiarity with federal subcontract programs and related regulations
• Certification in a related field, such as human resources or operations management

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work with a leading security and facility services company
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Access to training and certification programs
• Flexible work arrangements and remote work options
• Comprehensive health insurance and retirement plans

• Develop a strong understanding of scheduling software, such as WinTeam, to increase your chances of success in this role.
• Highlight your attention to detail and organizational skills in your application, as these are essential for maintaining accurate records and coordinating scheduling activities.
• Be prepared to discuss your experience with payroll administration and timekeeping procedures, and how you have handled discrepancies in the past.
• Show a willingness to learn and adapt to new software and systems, such as Microsoft Office and scheduling software.
• Research Allied Universal's company culture and values to understand their commitment to community impact and how you can contribute to this mission.
• Prepare to discuss your ability to work in a fast-paced environment and prioritize tasks effectively, and provide examples of times when you have done so in the past.
• Consider obtaining certification in a related field, such as human resources or operations management, to increase your competitive edge.