Feed Implementation Supervisor
WFA Digital Insight
The demand for skilled professionals in healthcare technology has grown significantly, with a 25% increase in job postings over the past year. As the healthcare industry shifts towards digital solutions, companies like Garner are at the forefront of this transformation. With a strong focus on remote work and digital skills, this role offers a unique opportunity for professionals to make a meaningful impact. As a Feed Implementation Supervisor, you'll be responsible for leading a team that establishes data feeds for eligibility and claims data, working closely with internal and external partners. Before applying, candidates should be aware of the importance of strong technical acumen, cross-functional collaboration, and team leadership in this role.
Job Description
About the Role
Garner is a fast-growing healthcare technology company that is fundamentally reimagining how healthcare works in the U.S. As a Feed Implementation Supervisor, you will be responsible for overseeing and improving the Feed Integrations team, which is foundational to the Garner healthcare platform. This team plays a crucial part in the company's continued growth and success, and you will serve as a key point of contact for internal and external partners.The Feed Implementation Supervisor role blends technical acumen with cross-functional collaboration and team leadership. You will work closely with internal teams to identify opportunities for automation and efficiency gains, and you will be responsible for leading the team that implements new eligibility and claims data integration feeds. Your technical expertise and leadership skills will be essential in driving the success of this team.
As a Feed Implementation Supervisor, you will be part of a high-performing, mission-driven team that operates with intense urgency and a strong sense of individual accountability. You will have the opportunity to make a meaningful impact on the healthcare industry and contribute to the company's mission of transforming the healthcare economy.
What You Will Do
- Lead the team that is responsible for implementing new eligibility and claims data integration feeds
- Oversee in-depth data analysis and error reporting to validate new feed performance and troubleshoot errors
- Assist the team with collaboration with external feed providers as they gather technical requirements, map files, test integrations, and resolve issues for new clients
- Lead the continuous improvement of internal tools, documentation, and processes for the feed implementation efforts
- Serve as a key point of contact for internal and external partners, including health insurance carriers, TPAs, and benefits administrators
- Work closely with internal teams to identify opportunities for automation and efficiency gains
- Manage and prioritize multiple projects simultaneously, ensuring timely and successful completion
- Develop and implement process improvements to increase efficiency and reduce errors
- Collaborate with the Feed Integrations Manager to develop and implement team goals and objectives
What We Are Looking For
- A track record of leading efforts, both project leadership and people leadership
- 3-7 years of experience with healthcare data, including eligibility and claims file formats (e.g., EDI 834, 837, custom flat files)
- Familiarity with data integration protocols such as SFTP, encryption standards, and file transformation/mapping
- Strong communication skills with experience working cross-functionally alongside external partners
- A proactive, collaborative approach and a willingness to get hands-on with complex work
- Passion for transforming healthcare and improving outcomes for members and clients
- A desire to be a part of a high-performing, mission-driven team that operates with intense urgency and a strong sense of individual accountability
Nice to Have
- Experience with data analysis and reporting tools
- Knowledge of healthcare industry standards and regulations
- Familiarity with agile development methodologies
- Certification in a relevant field, such as healthcare or data science
Benefits and Perks
- Competitive base salary range
- Eligibility to participate in equity incentive and competitive benefits plans
- Opportunity to work with a fast-growing, mission-driven company
- Collaborative and dynamic work environment
- Flexible remote work arrangements
- Professional development and growth opportunities
- Access to cutting-edge technology and tools
- Comprehensive health insurance and benefits package
How to Stand Out
- Be prepared to provide specific examples of your experience with healthcare data and integration protocols.
- Show a strong understanding of the healthcare industry and its current trends and challenges.
- Highlight your leadership skills and experience leading cross-functional teams.
- Be prepared to discuss your approach to data analysis and error reporting.
- Make sure your resume and cover letter are tailored to the role and highlight your relevant skills and experience.
- Research the company and its mission, and be prepared to discuss how you can contribute to its success.
- Don't be afraid to ask questions during the interview process, such as what a typical day looks like in the role or what opportunities there are for professional development.
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