Fees Coordinator

About the Role

The day-to-day responsibilities of this role will involve tracking payments through various stages of processing, researching missing or delayed payments, and communicating with government agencies and clients as needed. Your strong written and verbal communication skills will be essential in preparing reports and updates regarding payment status and outstanding items.

As a key member of the legal operations team, you will be part of a dynamic and supportive environment that values collaboration and open communication. Your work will have a direct impact on the company's ability to provide exceptional service to its clients, and your attention to detail will be crucial in maintaining the high standards of the organization.

What You Will Do

• Track and monitor payments through various stages of processing
• Maintain accurate records and documentation within firm systems
• Research missing, delayed, or incomplete payments
• Follow established procedures to resolve payment discrepancies
• Communicate with government agencies, clients, and internal team members as needed
• Prepare reports and updates regarding payment status and outstanding items
• Organize and manage high volumes of information with accuracy
• Support attorneys and legal staff with administrative and operational tasks
• Develop and implement process improvements to increase efficiency and productivity
• Collaborate with the legal operations team to achieve departmental goals

What We Are Looking For

• High school diploma or equivalent required; associate's or bachelor's degree preferred
• Strong attention to detail and organizational skills
• Ability to manage multiple tasks and priorities
• Comfortable working with spreadsheets, databases, and technology
• Strong written and verbal communication skills
• Ability to investigate issues, gather information, and follow processes to resolution
• Experience in administrative support, customer service, billing, banking, insurance, healthcare administration, or legal support
• Familiarity with record-keeping and data tracking systems
• Basic understanding of accounting principles and financial procedures

Nice to Have

• Experience working with spreadsheets and data tracking
• Prior experience in a high-volume office environment
• Knowledge of legal operations and case management
• Certification in a related field, such as accounting or administrative assistance
• Experience with project management tools and software

Benefits and Perks

• Comprehensive training program to ensure your success in the role
• Competitive compensation package
• Medical, dental, and vision benefits to support your well-being
• Paid time off and holidays to maintain a healthy work-life balance
• Remote work opportunities to provide flexibility and convenience
• Career growth within legal operations and case management to support your long-term goals
• Access to cutting-edge technology and tools to enhance your productivity and efficiency
• Collaborative and dynamic work environment that values teamwork and open communication

• To stand out as a candidate, be prepared to provide specific examples of your attention to detail and organizational skills in your application and during the interview process.
• Familiarize yourself with common record-keeping and data tracking systems, such as Excel or Access, to demonstrate your technical skills.
• Highlight any experience you have in administrative support, customer service, or related fields, and be prepared to explain how your skills can be applied to this role.
• Be prepared to ask informed questions during the interview, such as what a typical day in the role looks like or how the company supports the professional development of its employees.
• Consider creating a portfolio or examples of your work to showcase your attention to detail and organizational skills, such as a sample spreadsheet or a project management plan.
• When negotiating salary, be sure to research the market rate for the position and be prepared to explain your expected compensation based on your skills and experience.
• Be cautious of companies that do not provide clear information about the role or the company culture, and be sure to research the company's reputation and values before applying.