Field Applications Engineer - Vision Systems - North America (Remote US or Canad
Vision Markets - Your global growth in Machine Vision·Remote(United States)
Software Development
Excel
WFA Digital Insight
The demand for skilled vision systems engineers has skyrocketed, with the global machine vision market projected to reach
8.7 billion by 2027. As the industry grows, companies like Vision Markets are seeking experts who can bridge the gap between technical expertise and customer needs. With the rise of remote work, this role offers a unique opportunity for engineers to work with a global client base and contribute to innovative imaging solutions. To succeed, candidates will need to demonstrate a deep understanding of CMOS image sensors, FPGAs, and imaging SoCs, as well as excellent communication and problem-solving skills.
Job Description
About the Role
The Field Applications Engineer role at Vision Markets is a critical position that requires a unique blend of technical expertise and customer-facing skills. As a key member of the team, you will be responsible for providing technical support and solutions to customers across North America, working closely with the sales team to identify and qualify new opportunities, and developing and delivering technical presentations and demonstrations to prospective customers. The ideal candidate will have a strong background in electrical engineering, computer engineering, or a related field, with a minimum of 5 years of experience in a field applications engineering role or similar, specializing in vision systems.The role will be based remotely in the US or Canada, with occasional travel to customer sites and industry events. You will be working in a flexible and autonomous environment, with opportunities for professional growth and development. If you are a motivated and skilled engineer with a passion for vision systems and customer-facing work, this role could be an exciting opportunity for you.
What You Will Do
- Provide pre-sales and post-sales technical support to customers, addressing inquiries related to vision systems, CMOS image sensors, FPGAs, and imaging SoCs
- Assist customers with system integration, troubleshooting, and optimization of imaging solutions
- Conduct on-site and remote technical training sessions for customers and partners
- Collaborate with customers to understand their application requirements and develop tailored solutions
- Assist in the design, development, and testing of custom applications and solutions
- Provide technical guidance and support during the evaluation and implementation phases
- Maintain in-depth knowledge of our product portfolio, including technical specifications, features, and benefits
- Stay updated on industry trends, emerging technologies, and competitive products
- Act as a technical liaison between customers, sales teams, and solution development teams
- Build and maintain strong relationships with key customers, ensuring high levels of customer satisfaction
- Conduct regular follow-ups with customers to ensure successful implementation and address any ongoing technical issues
- Gather customer feedback and insights to inform solution development and improvement
- Assist the sales team in identifying and qualifying new opportunities, providing technical expertise during the sales process
- Participate in trade shows, conferences, and industry events to showcase our products and solutions
- Develop and deliver technical presentations and demonstrations to prospective customers
What We Are Looking For
- Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related field (Master’s degree preferred)
- Minimum of 5 years of experience in a field applications engineering role or similar, specializing in vision systems
- Extensive knowledge and hands-on experience with CMOS image sensors, FPGAs, and imaging SoCs
- Strong problem-solving skills and ability to troubleshoot complex technical issues
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to both technical and non-technical audiences
- Self-motivated and capable of working independently in a remote setting
- Willingness to travel within North America as needed
- Proficiency in Excel
Nice to Have
- Familiarity with software development and programming languages relevant to imaging systems
- Experience working in a customer-facing role with a proven track record of customer satisfaction
- Expertise in one or more imaging application areas, for example, machine vision, scientific imaging, IoT, embedded imaging, automotive imaging, AR/VR, etc.
Benefits and Perks
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Flexible and remote work environment
- Access to cutting-edge technology and innovative products
- Collaborative and dynamic team environment
- Recognition and reward for outstanding performance
- Comprehensive health and wellness programs
- Generous paid time off and vacation policy
- Remote work stipend and home office setup support
How to Stand Out
- Be prepared to provide specific examples of your experience with CMOS image sensors, FPGAs, and imaging SoCs, and how you have applied this knowledge in previous roles
- Develop a strong understanding of the company’s product portfolio and be able to articulate the technical specifications, features, and benefits to both technical and non-technical audiences
- Showcase your problem-solving skills by walking the interviewer through your approach to troubleshooting complex technical issues
- Highlight your experience working in a customer-facing role and your ability to build and maintain strong relationships with key customers
- Emphasize your ability to work independently in a remote setting and your self-motivation to achieve goals and objectives
- Prepare to discuss your experience with software development and programming languages relevant to imaging systems, and how you have applied this knowledge in previous roles
- Be ready to provide examples of your experience with system integration, troubleshooting, and optimization of imaging solutions
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