Field Service Manager - Electrical Services
WFA Digital Insight
The demand for skilled field service managers in the electrical services sector is on the rise, with a significant 25% growth in job postings over the past year. As companies like Shermco Industries expand their services to meet the evolving energy needs, professionals with a background in electrical technology and experience in field service execution are in high demand. With its strong commitment to safety, technical excellence, and customer service, Shermco Industries stands out as a leader in the industry. Before applying, candidates should be aware of the importance of staying up-to-date with the latest industry standards, such as the Canadian Electrical Code, and be prepared to lead teams of electrical technicians and testing personnel.
Job Description
About the Role
The Field Service Manager position at Shermco Industries is a critical role that oversees the coordination and execution of electrical testing, maintenance, and field service activities across British Columbia. As a key member of the Electrical Services Group, this position is focused on efficient field execution, workforce coordination, and service delivery quality. The successful candidate will be a strong operational leader with a background in field service execution and team supervision, reporting to the General Manager, Operations.Daily responsibilities will include overseeing the daily delivery of acceptance testing, maintenance, troubleshooting, and inspection services, as well as coordinating technician schedules, dispatch, and site assignments. The Field Service Manager will also be responsible for ensuring work is completed efficiently, safely, and in accordance with company standards, while monitoring field productivity, utilization, and job completion progress.
What You Will Do
- Oversee daily delivery of acceptance testing, maintenance, troubleshooting, and inspection services
- Coordinate technician schedules, dispatch, and site assignments
- Ensure work is completed efficiently, safely, and in accordance with company standards
- Monitor field productivity, utilization, and job completion progress
- Lead assigned teams of electrical technicians, testing personnel, and field leads
- Manage day-to-day staffing alignment to meet project and service demands
- Provide direction and support to field teams to maintain consistent execution quality
- Assist with onboarding and field readiness of new hires
- Ensure consistency in testing procedures, documentation, and reporting quality
- Review job packages and field reports for completeness and compliance
What We Are Looking For
- Diploma or degree in Electrical Technology, Engineering, or related field (preferred)
- 8+ years of experience in electrical field services or industrial maintenance
- Experience supervising or coordinating field-based teams
- Background in electrical testing, commissioning, or maintenance services
- Familiarity with electrical testing and maintenance practices
- Working knowledge of CEC and CSA standards
- Strong coordination, scheduling, and organizational skills
- Practical problem-solving skills
Nice to Have
- Experience with low, medium, and high-voltage systems
- Knowledge of field service workflows and jobsite operations
- Certification in a related field, such as electrical engineering or industrial maintenance
Benefits and Perks
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Flexible work arrangements, including remote work options
- Access to cutting-edge technology and equipment
- Comprehensive health and wellness programs
How to Stand Out
- To stand out as a candidate, be prepared to provide specific examples of your experience in field service execution and team supervision.
- Familiarize yourself with the Canadian Electrical Code and CSA standards to demonstrate your knowledge of industry regulations.
- Highlight your problem-solving skills and ability to work in a fast-paced environment.
- Be prepared to discuss your experience with workforce coordination and service delivery quality.
- Consider obtaining certifications in related fields, such as electrical engineering or industrial maintenance, to increase your competitive edge.
- Research Shermco Industries and its commitment to safety, technical excellence, and customer service to demonstrate your interest in the company and role.
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