Fleet Key Account Manager (Europe)

namename·Remote(Greece)
Customer Success
Excel

WFA Digital Insight

As the demand for seamless travel experiences continues to grow, companies like Talixo are at the forefront of innovation. With a 25% increase in pre-booked transfers, the need for skilled Fleet Key Account Managers has never been more pressing. In this role, you'll leverage your negotiation and communication skills to drive business growth and expansion. With over 1,100 cities and 130 countries in their network, Talixo offers a unique opportunity to make a meaningful impact. Before applying, consider your ability to work independently and creatively, as well as your proficiency in data analysis and trend identification.

Job Description

About the Role

The Fleet Key Account Manager plays a vital role in developing and maintaining strong relationships with Talixo's taxi and limousine fleet partners. As a key member of the team, you will be responsible for creating and implementing strategic account plans, negotiating contracts, and identifying opportunities for growth and expansion. You will work closely with internal teams to ensure effective communication and understanding of fleet requirements, driving business success and customer satisfaction.

Talixo operates in a fast-paced and dynamic environment, with a strong focus on technological innovation and operational excellence. As a Fleet Key Account Manager, you will be part of a cohesive team that drives growth initiatives and contributes to the company's collective success. With a remote work setup, you will have the flexibility to work from anywhere, while maintaining close collaboration with your team.

What You Will Do

  • Develop and maintain strong, long-lasting relationships with key fleet partners
  • Act as the main point of contact for all account-related matters, ensuring effective communication and understanding of fleet requirements
  • Collaborate with internal teams to create and implement strategic account plans tailored to each fleet customer's needs
  • Identify opportunities for account growth and expansion, ensuring alignment with the company's overall business objectives
  • Shortlist potential new partner fleets, make cold calls to acquire new leads, and qualify leads
  • Establish a network of partnerships and negotiate deals across your region and product line
  • Onboard and train new fleets
  • Utilize data and analytics to track key performance indicators, providing insights and recommendations to enhance fleet services and quality
  • Prepare regular reports for fleets, highlighting performance metrics and identifying areas for improvement
  • Stay informed about industry trends, competitor activities, and market changes to identify opportunities and potential risks
  • Collaborate with other departments to improve processes and procedures, further developing the IT system and tools

What We Are Looking For

  • Bachelor's degree in Business, Marketing, or a related field
  • Minimum of 3 years of experience in the procurement field or sales
  • Strong negotiation, communication, and interpersonal skills with intercultural experience
  • Proficiency in data analysis and trend identification to drive informed business decisions
  • Demonstrated ability to approach problem-solving in a structured manner, showcasing independence and creativity
  • Excellent organizational and time-management skills
  • Familiarity with CRM software and other relevant tools
  • Exceptional verbal and written communication skills in English (C1 level)
  • Greek, Spanish, or Italian language skills are a plus

Nice to Have

  • Experience working in the travel industry or a related field
  • Knowledge of the European market and its regulations
  • Familiarity with Talixo's systems and tools

Benefits and Perks

  • 100% remote working arrangement
  • Flexible working hours and home office setup
  • Possible B2B cooperation
  • Monthly salary base plus commission
  • Business travel expenses reimbursement
  • Discounts for Talixo services
  • Additional 3 paid days off per year, on top of the standard allowance

How to Stand Out

  • Ensure you have a strong understanding of the procurement field or sales, and be prepared to provide specific examples of your experience.
  • Develop a solid portfolio that showcases your negotiation and communication skills, as well as your ability to drive business growth.
  • Be prepared to discuss your approach to problem-solving and how you stay organized in a fast-paced environment.
  • Research Talixo's systems and tools to demonstrate your familiarity and enthusiasm for the role.
  • Highlight your proficiency in data analysis and trend identification, and be prepared to provide examples of how you've used data to drive business decisions.
  • Be prepared to discuss your long-term career goals and how this role aligns with your aspirations.

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