Forward Deployed Software Engineer - Dublin

About the Role

Day-to-day, the role involves collaboratively working with customers' technical teams, designing abstractions to solve complex problems, and then using these solutions to scale the speed and quality of delivery across all Forward Deployed engagements. The Forward Deployed Software Engineer will also work closely with internal teams such as Sales, Solutions Engineering, and Customer Success Managers to ensure seamless customer experiences and project success.

Given the nature of this role, it is essential for the candidate to have a strong background in software engineering, preferably with experience in customer-facing roles. The ability to communicate complex technical information to both technical and non-technical stakeholders is crucial. Openai is committed to creating an inclusive environment, and this role offers the opportunity to contribute to the development of AI systems that can benefit humanity.

What You Will Do

• Embed deeply with strategic customers to understand their business challenges and technical requirements in detail.
• Design, architect, and develop full-stack solutions using an experiment-driven, iterative approach.
• Prepare detailed scopes of work and project plans for both proof-of-concept prototypes and full production deployments.
• Work hands-on with customers' technical teams as a technical expert and trusted advisor, coding side-by-side to drive projects to completion on their infrastructure.
• Collaborate with Product, Research, and Applied teams to ensure seamless customer experiences, project success, and actionable product feedback.
• Contribute to internal knowledge bases, codifying best practices and sharing insights gained from customer engagements to scale the Forward Deployed Engineering function.
• Communicate complex technical concepts to both technical and non-technical stakeholders.
• Participate in the development of new technologies and techniques, staying updated with the latest advancements in AI and software engineering.
• Travel up to 50% for customer meetings and project delivery.

What We Are Looking For

• 7+ years of professional full-stack engineering experience (excluding internships) in relevant roles at tech and product-driven companies.
• Customer-facing experience is highly desirable, with the ability to communicate technical information to non-technical stakeholders effectively.
• Experience with relational databases like Postgres/MySQL.
• A bias for action and willingness to work iteratively with customers to deliver the right solution that solves their problem.
• Strong problem-solving skills, with the ability to design and implement scalable solutions.
• Experience working in a hybrid or fully remote environment, with excellent time management and self-motivation skills.
• A degree in Computer Science, Software Engineering, or a related field, although equivalent experience is also considered.
• Experience with cloud platforms (AWS, Azure, Google Cloud) and containerization (Docker, Kubernetes).
• Strong understanding of software development principles, including design patterns, testing, and version control (Git).

Nice to Have

• Former founder or early engineer at a startup who has built a product from scratch.
• Experience with Agile development methodologies.
• Knowledge of AI and machine learning principles, with an interest in applying these technologies to real-world problems.
• Participation in open-source projects or personal coding projects that demonstrate innovation and skill.

Benefits and Perks

• Competitive salary and benefits package.
• Opportunity to work with cutting-edge AI technologies and contribute to the development of systems that can benefit humanity.
• Collaborative and dynamic work environment with a team of highly skilled professionals.
• Flexible working hours and remote work options, with up to 50% travel for customer meetings.
• Access to the latest tools and technologies, with a budget for professional development and continuous learning.
• Recognition and reward for outstanding performance, with opportunities for career advancement within the company.
• Comprehensive health insurance and retirement plans.
• Generous parental leave policies and support for work-life balance.
• Annual stipend for professional development and education expenses.

• To stand out, ensure your portfolio includes examples of customer-centric software solutions you've developed, highlighting your problem-solving skills and ability to communicate complex technical information.
• Prepare to discuss your experience with relational databases and cloud platforms during the interview.
• Demonstrate your knowledge of AI and machine learning principles, and express your interest in applying these technologies to solve real-world problems.
• Highlight any experience you have with Agile development methodologies and iteration with customers to deliver solutions.
• Be prepared to discuss your approach to working in a hybrid or fully remote environment, including your strategies for time management and self-motivation.
• Research Openai's products and services, and be ready to discuss how your skills and experience align with the company's mission and goals.
• When discussing salary, be prepared to negotiate based on your experience and the market rate for similar positions in the industry.