Forward Deployed Software Engineer - NYC

About the Role

The Forward Deployed Engineering team operates at the intersection of customer delivery and core platform development, and as a member of this team, you will have the opportunity to collaborate with cross-functional teams, including Sales, Solutions Engineering, Solutions Architects, and Customer Success Managers. Your work will have a direct impact on the success of Openai's customers and the development of the company's AI technologies.

Openai is committed to ensuring that general-purpose artificial intelligence benefits all of humanity, and as a Forward Deployed Software Engineer, you will play a critical role in helping the company achieve this mission. You will work in a hybrid environment, with three days in the office per week, and will have the opportunity to work on a wide range of projects, from proof-of-concept prototypes to full production deployments.

What You Will Do

• Embed deeply with strategic customers to understand their business challenges and technical requirements in detail
• Design, architect, and develop full-stack solutions using an experiment-driven, iterative approach
• Prepare detailed scopes of work and project plans for both proof-of-concept prototypes and full production deployments
• Work hands-on with customers' technical teams as a technical expert and trusted advisor, coding side-by-side to drive projects to completion on their infrastructure
• Collaborate with Product, Research and Applied teams to ensure seamless customer experiences, project success and actionable product feedback
• Contribute to internal knowledge bases, codifying best practices and sharing insights gained from customer engagements to scale the Forward Deployed Engineering function
• Develop and maintain a deep understanding of Openai's AI APIs and technologies, and apply this knowledge to develop innovative solutions for customers
• Work closely with the Sales team to identify new business opportunities and develop solutions that meet customers' needs
• Participate in the development of Openai's AI technologies, and contribute to the company's mission to ensure that general-purpose artificial intelligence benefits all of humanity

What We Are Looking For

• 7+ years of professional full stack engineering experience (excluding internships) in relevant roles at tech and product-driven companies
• Customer-facing experience is highly desirable, with a proven track record of working with clients to develop and implement custom software solutions
• Experience with relational databases like Postgres/MySQL, and a strong understanding of database design and development
• Strong programming skills in languages such as Python, Java, or C++, and experience with AI and machine learning technologies
• Experience working in a hybrid environment, with a strong ability to collaborate effectively with cross-functional teams
• Strong communication and interpersonal skills, with the ability to work closely with customers and internal stakeholders
• A bachelor's degree in Computer Science, Engineering, or a related field, and a strong understanding of computer science fundamentals
• Experience with Agile development methodologies, and a strong understanding of iterative and incremental development

Nice to Have

• Former founder, or early engineer at a startup who has built a product from scratch
• Experience working with AI and machine learning technologies, and a strong understanding of AI-powered solutions
• Experience working in a fast-paced environment, with a strong ability to adapt to changing priorities and requirements
• Experience with cloud-based technologies, such as AWS or Google Cloud, and a strong understanding of cloud-based development

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work on high-impact projects and contribute to the development of innovative AI technologies
• Collaborative and dynamic work environment, with a strong focus on teamwork and innovation
• Professional development opportunities, including training and education programs
• Flexible work arrangements, including remote work options and flexible hours
• Access to the latest technologies and tools, including AI and machine learning platforms
• Opportunity to work with a talented and experienced team, and to contribute to the company's mission to ensure that general-purpose artificial intelligence benefits all of humanity

• Develop a strong understanding of AI and machine learning technologies, and stay up-to-date with the latest developments in the field
• Build a portfolio of your work, including examples of your experience with customer-facing projects and AI-powered solutions
• Prepare to talk about your experience working in a hybrid environment, and your ability to collaborate effectively with cross-functional teams
• Research Openai's AI APIs and technologies, and be prepared to discuss your understanding of the company's products and services
• Practice your coding skills, and be prepared to complete a coding challenge or technical assessment as part of the interview process
• Be prepared to discuss your experience working with customers, and your ability to develop and implement custom software solutions that meet their needs
• Research the company culture and values, and be prepared to discuss how you align with Openai's mission and values