Forward Deployed Software Engineer - Singapore

About the Role

The team operates at the intersection of customer delivery and core platform development, making it an exciting opportunity for software engineers who thrive in fast-paced environments and are passionate about driving innovation. You will be responsible for embedding deeply with strategic customers, designing abstractions to solve customer problems, and collaborating with Sales, Solutions Engineering, Solutions Architects, and Customer Success Managers to ensure seamless customer experiences.

What You Will Do

• Embed deeply with strategic customers to understand their business challenges and technical requirements in detail
• Design, architect, and develop full-stack solutions using an experiment-driven, iterative approach
• Prepare detailed scopes of work and project plans for both proof-of-concept prototypes and full production deployments
• Work hands-on with customers' technical teams as a technical expert and trusted advisor, coding side-by-side to drive projects to completion on their infrastructure
• Collaborate with Product, Research and Applied teams to ensure seamless customer experiences, project success and actionable product feedback
• Contribute to internal knowledge bases, codifying best practices and sharing insights gained from customer engagements to scale the Forward Deployed Engineering function
• Develop and maintain a deep understanding of OpenAI's products and APIs, staying up-to-date with the latest advancements and capabilities
• Provide technical leadership and guidance to junior engineers, promoting a culture of innovation, experimentation, and continuous learning
• Participate in code reviews, ensuring high-quality code and adherence to best practices
• Collaborate with cross-functional teams to identify and prioritize new opportunities for growth and development

What We Are Looking For

• 7+ years of professional full-stack engineering experience in relevant roles at tech and product-driven companies
• Customer-facing experience is highly desirable, with a proven track record of delivering successful projects and building strong relationships with clients
• Experience with relational databases like Postgres/MySQL, as well as expertise in cloud-based technologies such as AWS or GCP
• Strong programming skills in languages such as Python, Java, or C++, with a focus on software development, testing, and deployment
• Excellent communication and interpersonal skills, with the ability to work effectively with technical and non-technical stakeholders
• A bias for action, with a willingness to work iteratively with customers to deliver the right solution that solves their problem
• Experience working in a fast-paced, dynamic environment, with a focus on innovation, experimentation, and continuous learning
• Strong problem-solving skills, with the ability to analyze complex problems, identify key issues, and develop creative solutions

Nice to Have

• Former founder or early engineer at a startup who has built a product from scratch
• Experience with AI, machine learning, or natural language processing
• Familiarity with Agile development methodologies and version control systems such as Git
• Experience working with cloud-based CI/CD pipelines and DevOps tools
• Knowledge of security best practices and compliance frameworks such as SOC 2 or HIPAA

Benefits and Perks

• Competitive salary and benefits package
• Opportunity to work with a talented team of engineers, researchers, and industry experts
• Collaborative, dynamic work environment with a focus on innovation and experimentation
• Flexible working hours and remote work options, with a focus on work-life balance
• Access to cutting-edge technologies and tools, with opportunities for professional development and growth
• Comprehensive health insurance, retirement savings plan, and paid time off
• Stock options and equity participation, with opportunities for long-term wealth creation
• Professional development opportunities, including conferences, training, and education assistance

• Develop a strong portfolio that showcases your expertise in software development, AI, and customer-facing skills. Include specific examples of successful projects, highlighting your ability to design and implement scalable solutions.
• Prepare to demonstrate your technical skills, including programming languages, databases, and cloud-based technologies. Be ready to provide code examples, participate in coding challenges, or complete technical assessments.
• Emphasize your customer-centric approach, highlighting your experience working with clients, understanding their needs, and delivering successful projects. Be prepared to provide specific examples of how you have built strong relationships with customers and stakeholders.
• Research OpenAI's products and APIs, staying up-to-date with the latest advancements and capabilities. Demonstrate your knowledge of the company's mission, values, and goals, and be prepared to discuss how you can contribute to its success.
• Be prepared to discuss your experience working in a fast-paced, dynamic environment, and how you handle ambiguity, uncertainty, and change. Highlight your ability to adapt to new technologies, processes, and methodologies, and your willingness to learn and grow with the company.
• Develop a strong understanding of the company's culture, values, and mission, and be prepared to discuss how you can contribute to its success. Research the company's history, products, and services, and be prepared to ask insightful questions during the interview process.