Fraud Operations Specialist 2
Operations
WFA Digital Insight
As demand for digital specialists grows, roles like Twilio's Fraud Operations Specialist 2 are increasingly vital. With a 24% increase in remote job demand in 2025, skills in AI and analytical thinking are highly sought after. Twilio's remote-first approach and commitment to innovation make it an attractive choice for those looking to make a global impact.
Job Description
About the Role
Twilio is seeking a Fraud Operations Specialist 2 to join their global team, working remotely from India. This role involves utilizing various tools to prevent, respond to, and mitigate instances of fraud and abuse on Twilio's communications platform.Responsibilities
- Utilize tools to detect, review, respond, and resolve instances of fraud and abuse
- Conduct thorough investigations and risk assessments, taking mitigation actions based on Twilio's policies
Requirements
The ability to work weekends and holidays as needed is required, given Twilio's 24/7 operation model.How to Stand Out
- Develop a strong understanding of AI-powered tools and their application in fraud detection
- Showcase analytical and problem-solving skills in your portfolio or resume
- Prepare to discuss instances where you've identified and mitigated fraud or abuse in previous roles
- Highlight your ability to work independently in a remote setting, with strong time management skills
- Be ready to discuss your experience with 24/7 operations and flexibility in scheduling
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