Freelance Creative Operations

Shook·Remote·Work From Anywhere
Operations

WFA Digital Insight

With the demand for high-quality UGC skyrocketing, skilled operations managers are in high demand. As the digital landscape continues to shift, companies like Shook are at the forefront of innovation, seeking professionals who can streamline production and deliver results. With the remote job market on the rise, this role offers a unique opportunity to work with a forward-thinking company and shape the future of digital advertising. Candidates should be prepared to showcase their expertise in managing complex workflows, building strong relationships with creators, and driving projects forward with precision and speed.

Job Description

About the Role

The Freelance Creative Operations Manager at Shook will be responsible for overseeing the entire production workflow, ensuring that high-quality UGC is delivered on time and meets the company's standards. This role is central to Shook's goal of becoming the global standard for UGC, and the ideal candidate will have a keen eye for detail, excellent communication skills, and the ability to work efficiently in a fast-paced remote environment. As a key member of the team, the Creative Operations Manager will work closely with creators, stakeholders, and other team members to drive projects forward and continuously improve the production process.

The role involves managing a complex life cycle of talent, deadlines, and technical constraints, with a focus on delivering high-performing assets every time. The ideal candidate will be a skilled problem-solver, able to think on their feet and protect the delivery window at all costs. With a strong understanding of TikTok and its native feel, the Creative Operations Manager will be responsible for reviewing raw footage, providing feedback, and ensuring that the final product meets the company's high standards.

What You Will Do

  • Manage the end-to-end production workflow, ensuring that all projects are delivered on time and to a high standard
  • Source and partner with creators, building strong relationships and ensuring that they understand the brief and meet the deadline
  • Review raw footage and provide feedback to creators, ensuring that the final product meets the company's standards
  • Develop and refine modular ad structures, organizing hooks, bodies, and CTAs for testing and iteration
  • Collaborate with stakeholders and team members to drive projects forward and continuously improve the production process
  • Develop and maintain spreadsheets and other tools to track progress and ensure efficient workflow
  • Provide critical feedback to creators, maintaining a positive working relationship while ensuring that the final product meets the company's standards
  • Work closely with the team to refine the production process, identifying areas for improvement and implementing changes
  • Develop and maintain a network of creators, ensuring that the company has access to a diverse range of talent
  • Stay up-to-date with the latest trends and developments in UGC, applying this knowledge to continuously improve the production process

What We Are Looking For

  • Operational rigor, with a keen eye for detail and a focus on efficient workflow
  • TikTok fluency, with a strong understanding of the platform's native feel and what makes high-performing UGC
  • High agency, with the ability to work independently and make decisions quickly
  • Direct communication skills, with the ability to provide critical feedback while maintaining a positive working relationship
  • Taste, with a keen eye for what makes high-quality UGC and the ability to spot a high-retention hook
  • Resilience, with the ability to work under pressure and stay calm when the timeline gets tight
  • Experience working in a fast-paced remote environment, with a strong understanding of async work and deep focus
  • Ability to work with a range of stakeholders, including creators, team members, and clients
  • Strong problem-solving skills, with the ability to think on your feet and protect the delivery window at all costs

Nice to Have

  • Experience working with modular ad structures and organizing hooks, bodies, and CTAs for testing and iteration
  • Knowledge of the latest trends and developments in UGC, with a focus on applying this knowledge to continuously improve the production process
  • Experience working with a range of creators, including influencers, videographers, and designers
  • Ability to speak multiple languages, with a focus on communicating effectively with creators and stakeholders

Benefits and Perks

  • Opportunity to work with a forward-thinking company that is shaping the future of digital advertising
  • Remote work environment, with the ability to work from anywhere and focus on deep work
  • Autonomy and independence, with the ability to make decisions quickly and work efficiently
  • Professional growth and development opportunities, with a focus on continuously improving the production process and delivering high-quality UGC
  • Access to a range of tools and resources, including spreadsheets, project management software, and communication platforms
  • Opportunity to work with a range of stakeholders, including creators, team members, and clients
  • Competitive compensation and benefits package, with a focus on recognizing and rewarding high-performing team members

How to Stand Out

  • When applying for this role, be sure to showcase your experience working in fast-paced remote environments and your ability to manage complex workflows.
  • Highlight your understanding of TikTok and its native feel, and provide examples of high-performing UGC that you have created or managed.
  • Emphasize your problem-solving skills and ability to think on your feet, and provide examples of times when you have protected the delivery window at all costs.
  • Be prepared to provide critical feedback to creators, and highlight your ability to maintain a positive working relationship while ensuring that the final product meets the company's standards.
  • Research the company and its values, and be prepared to discuss how your skills and experience align with its goals and mission.
  • Consider creating a portfolio or case study that showcases your experience working with UGC and your ability to deliver high-quality results.

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