Freight Solution Sales Expert
WFA Digital Insight
The remote job market is witnessing a surge in demand for skilled professionals who can drive customer acquisition and revenue growth, with a 25% increase in logistics and supply chain roles in the past year. Talent Sam's Freight Solution Sales Expert role stands out with its focus on consultative sales and customer experience. To succeed, candidates need strong communication and negotiation skills, proficiency in English, and experience in inside sales, particularly in logistics or eCommerce. With the rise of digital tools and platforms, candidates should be comfortable working with CRM systems and have a customer-focused approach. Before applying, candidates should be aware of the high-volume outbound calling requirements and the need to consistently exceed KPIs.
Job Description
About the Role
The Freight Solution Sales Expert role at Talent Sam is a high-growth opportunity for a motivated and consultative sales professional to drive customer acquisition and revenue growth. As a key member of the sales team, you will be responsible for promoting logistics and sourcing solutions to small and medium-sized businesses, delivering exceptional customer experiences, and consistently exceeding KPIs.The role requires a strong understanding of customer needs and the ability to recommend suitable logistics and sourcing solutions. You will work closely with the sales team to achieve booking targets and provide structured feedback to enhance internal processes, customer experience, and solution offerings.
In this fast-paced environment, you will be expected to think creatively, deliver consultative insights, and provide proactive and persistent support to prospects and customers.
What You Will Do
- Conduct a high volume of daily outbound calls to qualified leads and convert them into active customers
- Consistently exceed KPIs related to new customer acquisition and booking targets
- Serve as a trusted advisor by understanding customer needs and recommending suitable logistics and sourcing solutions
- Support prospects and customers in navigating and utilizing digital tools and platforms effectively
- Maintain accurate reporting of daily activities and pipeline management within CRM systems
- Provide structured feedback from customer interactions to enhance internal processes, customer experience, and solution offerings
- Collaborate with the sales team to achieve sales targets and expand the customer base
- Develop and maintain a thorough understanding of the company's logistics and sourcing solutions
- Stay up-to-date with industry trends and competitor activity
What We Are Looking For
- 2-5 years of inside sales experience, preferably selling value-based solutions to North American small business or consumer markets
- Demonstrated success in surpassing KPIs, particularly those tied to new customer bookings
- Experience conducting high-volume, high-intensity outbound prospecting
- Background in logistics, global freight forwarding, or eCommerce is preferred
- Strong communication, negotiation, and active listening skills
- Proficiency in English is required
- Customer-focused approach with the ability to think creatively and deliver consultative insights
- Proactive, persistent, and energetic mindset with strong problem-solving skills
- High level of comfort working with CRM platforms and other digital sales tools
- Willingness to work rotational shifts aligned with U.S. time zones
Nice to Have
- Experience with Excel and other Microsoft Office tools
- Knowledge of digital marketing and sales strategies
- Familiarity with sales automation tools and CRM software
- Certification in sales or a related field
Benefits and Perks
- Opportunity to work with a high-growth company and contribute to its success
- Competitive salary and benefits package
- Remote work arrangement with flexible working hours
- Access to cutting-edge digital tools and platforms
- Ongoing training and professional development opportunities
- Collaborative and dynamic work environment
- Recognition and reward for outstanding performance
How to Stand Out
- Develop a strong understanding of the company's logistics and sourcing solutions to provide consultative insights to customers.
- Showcase your experience with CRM platforms and other digital sales tools in your application.
- Prepare examples of how you have consistently exceeded KPIs in previous sales roles.
- Demonstrate your customer-focused approach and ability to think creatively in your cover letter.
- Research the company's culture and values to understand their expectations and show your enthusiasm for the role.
- Practice your negotiation and active listening skills to stand out in the interview process.
- Be prepared to discuss your experience with high-volume outbound prospecting and how you handle rejection.
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