Frontend Software Engineer

## About the Role As a Frontend Software Engineer at Twilio, you will play a crucial role in developing and delivering new capabilities in the Twilio Console platform. You will be part of a SCRUM team that designs, implements, owns, and operates the Twilio Console, working closely with cross-functional teams to drive the company's mission forward. Your day-to-day responsibilities will include collaborating with product leadership to influence roadmap priorities, proposing innovative solutions, and participating in design and code reviews.

The Twilio Console is a critical component of the company's customer engagement platform, and your contributions will have a direct impact on the user experience. You will work in a fast-paced environment, leveraging the latest technologies and methodologies to deliver high-quality solutions. With a strong focus on remote-first work, you will have the opportunity to work with a global team, sharing knowledge and expertise to drive success.

The team you will be joining is passionate about developing and delivering innovative solutions that enable businesses to craft personalized customer experiences. As a Frontend Software Engineer, you will be responsible for designing, developing, testing, and deploying new features, ensuring that they meet the highest standards of quality and reliability.

## What You Will Do - Design, develop, test, and deploy new features using technologies such as React, Typescript, Playwright, Vitest, and Buildkite - Own your own code, respond to incidents, and participate in on-call rotation and root-cause-analysis for incidents - Meet the Definition of Done for the software you build, ensuring that it meets the highest standards of quality and reliability - Refactor and reduce technical debt, continuously improving the codebase and ensuring that it remains maintainable and scalable - Write automated unit and integration tests in a continuous integration and delivery environment, ensuring that the software is thoroughly tested and validated - Manage your work through the use of Github, Jira, and Twilio's build/deploy systems, collaborating with cross-functional teams to drive success - Collaborate with other team members, including product leadership, to influence, own, and improve the platform, driving the company's mission forward - Actively participate in design and code review, backlog refinements, and other agile ceremonies, ensuring that the team is working efficiently and effectively - Work independently or with your team to troubleshoot and determine resolution for issues in your team's domain, leveraging your expertise and knowledge to drive success - Be responsible for documentation of projects you work on, ensuring that knowledge is shared and that the team is well-informed

## What We Are Looking For - 2+ years of hands-on development experience developing frontend applications using modern javascript technologies, preferably React and Typescript - Hands-on experience of developing and implementing testing strategies using robust automated testing frameworks such as Playwright and Cypress - Experience with REST APIs or GraphQL, with a strong understanding of API design and development principles - Knowledge of modern automated testing and CI/CD pipelines, with experience using tools such as Jenkins or Travis CI - Champion of good engineering habits, with a strong focus on code quality, maintainability, and scalability - Strong understanding of frontend development principles, including HTML, CSS, and JavaScript - Experience with agile development methodologies, including SCRUM and Kanban - Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams

## Nice to Have - Experience with containerization using Docker, with a strong understanding of container orchestration using Kubernetes - Knowledge of cloud-based technologies, including AWS or Azure, with experience using cloud-based services such as S3 or Lambda - Experience with security and compliance, including data encryption and access control - Strong understanding of DevOps principles, including continuous integration and delivery

## Benefits and Perks - Competitive salary and benefits package, with a strong focus on employee well-being and satisfaction - Opportunities for professional growth and development, including training and mentorship programs - Collaborative and dynamic work environment, with a strong focus on teamwork and communication - Flexible working hours and remote work options, with the ability to work from anywhere in the UK - Access to the latest technologies and tools, including a comprehensive suite of software and hardware - Recognition and reward programs, including bonuses and stock options - Comprehensive health and wellness program, including mental health support and employee assistance programs - Generous PTO and holiday policy, with the ability to recharge and relax

- Make sure to highlight your experience with modern javascript technologies, such as React and Typescript, in your resume and cover letter - Show examples of your work, including code repositories or personal projects, to demonstrate your skills and expertise - Prepare to talk about your experience with agile development methodologies, including SCRUM and Kanban, and how you have applied them in previous roles - Research the company and the role, and be prepared to ask informed questions during the interview process - Be ready to provide specific examples of your accomplishments and how they have positively impacted the business - Don't be afraid to ask about the company culture and values, and how they align with your own goals and aspirations