Full Stack AI Engineer (Remote in Portugal)

About the Role

The company is looking for a candidate who can establish the foundation of the Enterprise AI Platform on Azure, working across backend, data, APIs, and lightweight UI. This is an early and high-impact founding engineering role, offering the opportunity to take ownership of how AI applications are designed, built, deployed, and scaled across a real CX client environment.

Otonomee is a company that values innovation and is committed to building its AI platform from the ground up. This role offers the chance to be part of a team that is pushing the boundaries of what is possible with AI, working on complex and challenging projects that have the potential to make a significant impact.

What You Will Do

• Build and ship end-to-end AI applications, including backend, data, APIs, and UI
• Turn ambiguous business problems into working solutions using AI-native development tools
• Apply key AI patterns, such as RAG, agents, prompt engineering, and evaluation
• Build and scale the AI Platform on Azure, including multi-region deployment
• Own core components, including APIM, identity, networking, observability, and data
• Establish CI/CD, IaC, testing, and deployment standards
• Integrate with internal and third-party systems, including CRM and CX platforms
• Work with tools like Zendesk, Genesys, Intercom, and Microsoft 365
• Build APIs, webhooks, and event-driven systems
• Embed GDPR, ISO 27001, SOC 2, and other security and compliance frameworks into the platform
• Partner with Security/GRC on data protection and access control

What We Are Looking For

• Proven experience shipping full-stack applications end-to-end
• Hands-on experience with AI/LLMs, such as Azure OpenAI, OpenAI, or Anthropic
• Experience with RAG, vector databases, and agent-based systems
• Confident using AI-native development tools to accelerate delivery
• Strong backend skills, including Python, C#/.NET, or Node.js
• Working frontend capability, including React, Next.js, or similar
• Experience with Azure and cloud architecture
• Familiarity with IaC and CI/CD pipelines
• Understanding of production systems and reliability
• Working knowledge of security and compliance frameworks
• Experience integrating SaaS platforms via APIs and events

Nice to Have

• Experience with CX platforms, such as Zendesk, Intercom, or Genesys
• Startup or scale-up experience
• Experience building internal platforms or tools
• Exposure to compliance-heavy environments

Benefits and Perks

• Fully remote work based in Portugal
• Competitive salary
• Equipment provided
• Home office allowance
• Online Gym and Wellbeing Studio
• Opportunity for professional growth
• Fun company events and team outings
• Autonomy and responsibility
• Access to cutting-edge technology and tools
• Flexible working hours and remote stipend
• Health insurance and wellness programs
• Paid time off and vacation days

• Make sure to highlight your experience with AI-native development tools and Azure in your application, as these are key requirements for the role.
• Showcase your ability to work independently in a remote setting, and demonstrate your self-sufficiency and proactive approach to problem-solving.
• Be prepared to discuss your experience with full-stack application development, and provide examples of your work in this area.
• Research the company and its products, and be prepared to discuss how your skills and experience align with the company's goals and vision.
• Consider including a portfolio or examples of your work in your application, to demonstrate your expertise and capabilities.
• Be prepared to negotiate your salary and benefits, and make sure to research the market rate for the role to ensure you are fairly compensated.
• Look out for red flags, such as a lack of transparency about the company's vision or goals, or unclear expectations about the role and responsibilities.