Global Account Manager - Data Center Hyperscaler

About the Role

The successful candidate will report to the Head of Sales, North America, and will be part of a dynamic team that is passionate about delivering exceptional results. With a remote work setup, you will have the flexibility to work from anywhere in the United States, as long as you have a strong internet connection and a quiet workspace.

What You Will Do

• Deliver growth within existing accounts and identify new opportunities for expansion
• Cultivate and manage relationships with customers at all levels, ensuring effective resolution of issues and concerns
• Work cross-functionally to lead commercial negotiations and manage quote and change order pricing
• Update pipeline and sales activity on CRM system (Salesforce)
• Oversee projects and initiatives aimed at maximizing Operating Profit (OP) and drive site focus on efficiency programs
• Facilitate information flow and develop growth opportunities
• Manage contract negotiations with the support of Flex legal team to ensure compliance and satisfaction
• Enhance communication and drive best practices across multiple teams
• Ensure all client programs are executed in accordance with contracts, achieving key performance indicators (KPIs)
• Monitor and track business risks, providing timely reports to the Flex business

What We Are Looking For

• Typically requires a Bachelor’s degree or equivalent experience
• Typically requires a minimum of 8 years of sales/account management experience
• Experience being a point of contact on large key business accounts
• Experience working within sales of Power Distribution Equipment for Data Center Accounts
• Demonstrates expert operations, technical and people and/or process skills as well as customer (external and internal) relationship skills
• Demonstrates expert knowledge of the function and a thorough understanding of Manufacturing related business
• Experience managing accounts in the Datacenter market/industry, selling Low Voltage Power Distribution (LV Switchgear, PDU, RPP, Busway, and Modular) products and services is preferred

Nice to Have

• Experience with Salesforce and CRM systems
• Knowledge of data center infrastructure and hyperscalers
• Experience working in a remote team environment
• Certification in sales or account management

Benefits and Perks

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement
• Remote work setup with flexibility to work from anywhere in the United States
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Access to cutting-edge technology and tools

• Make sure to highlight your experience with Salesforce and CRM systems, as well as your understanding of data center infrastructure and hyperscalers.
• Showcase your ability to drive growth and manage large accounts, and be prepared to provide specific examples.
• Research the company culture and values, and be prepared to ask questions during the interview process.
• Prepare to talk about your experience working in a remote team environment, and how you handle communication and collaboration.
• Be ready to discuss your salary expectations and negotiate based on your research and industry standards.
• Don’t be afraid to ask about opportunities for career growth and professional development, and how the company supports its employees.
• Show enthusiasm and passion for the industry, and be prepared to talk about your long-term career goals and how this role fits into your overall career aspirations.