Global Sales Development Operations Senior Associate
WFA Digital Insight
As the demand for streamlined sales operations continues to rise, professionals with expertise in Salesforce and sales development are in high demand. With the global sales development market expected to grow by 15% annually, companies like Gitlab are investing heavily in talent who can optimize their sales funnels and enhance customer engagement. Gitlab, a leader in DevSecOps, offers a unique opportunity for a Global Sales Development Operations Senior Associate to make a significant impact. Before applying, candidates should be aware of the importance of AI-driven productivity and continuous learning in this role.
Job Description
About the Role
The Global Sales Development Operations Senior Associate plays a critical role in enhancing the efficiency and effectiveness of Gitlab's sales development organization. This position is 100% remote and can be based in the UK, Ireland, Germany, or the Netherlands. The successful candidate will be responsible for improving the tools, data, and processes that support day-to-day sales development activities. This involves working closely with the sales development team to identify areas of improvement, implement solutions, and ensure seamless execution across regions.As a key member of the sales development operations team, the Senior Associate will report to the Director, Sales Development Operations. The role requires a hands-on approach to maintaining core sales development technology, strengthening data quality, and supporting better training and adoption across the global team. The ideal candidate will have a deep understanding of sales development operations and a proven track record of improving sales processes and tools.
Gitlab's commitment to innovation and customer satisfaction makes this an exciting opportunity for a professional looking to make a real impact. With a strong focus on AI-driven productivity and continuous learning, the company offers a dynamic and supportive work environment that encourages growth and development.
What You Will Do
- Maintain the performance of sales development tools, including Salesforce, Outreach, ZoomInfo, Demandbase, and LinkedIn Sales Navigator.
- Optimize processes and configurations across the sales development technology stack to improve usability and consistency.
- Create training documentation that helps the sales development team use software tools effectively in their daily work.
- Train sales development team members on core tools and workflows, with clear guidance that supports adoption across regions.
- Audit how tools are being used and identify opportunities to improve setup, governance, and ongoing effectiveness.
- Investigate data quality issues and implement solutions to ensure accurate and reliable data.
- Collaborate with the sales development team to design and implement processes that enhance sales performance and customer engagement.
- Develop and maintain documentation of sales development processes and tools.
- Analyze sales development metrics and provide insights to inform data-driven decisions.
- Stay up-to-date with industry trends and best practices in sales development operations.
What We Are Looking For
- 3+ years of experience in sales development operations or a related field.
- Strong knowledge of Salesforce and sales development tools.
- Proven ability to improve sales processes and tools.
- Excellent analytical and problem-solving skills.
- Strong communication and training skills.
- Ability to work in a fast-paced, dynamic environment.
- Experience with data analysis and insights.
- Knowledge of sales development metrics and benchmarks.
- Strong organizational and time management skills.
- Ability to collaborate with cross-functional teams.
Nice to Have
- Experience with Adjust and other sales development tools.
- Knowledge of AI-driven productivity and its application in sales development.
- Certification in Salesforce or other sales development tools.
- Experience working in a global sales development team.
- Knowledge of DevSecOps and its impact on sales development.
Benefits and Perks
- Competitive salary and benefits package.
- Opportunity to work with a leader in DevSecOps.
- Collaborative and dynamic work environment.
- Professional development and growth opportunities.
- Flexible working hours and remote work options.
- Access to the latest sales development tools and technologies.
- Comprehensive health and wellness program.
- Generous paid time off and holiday allowance.
How to Stand Out
- Tip: Highlight your experience with Salesforce and sales development tools in your application.
- Tip: Showcase your ability to analyze sales development metrics and provide data-driven insights.
- Tip: Demonstrate your knowledge of AI-driven productivity and its application in sales development.
- Tip: Emphasize your strong communication and training skills, as well as your ability to collaborate with cross-functional teams.
- Tip: Be prepared to discuss your experience working in a fast-paced, dynamic environment and your ability to adapt to changing priorities.
- Tip: Research Gitlab's company culture and values, and be prepared to explain why you are a good fit for the role and the company.
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